Customer Ratings & Reviews

Hi MattS,

Thank you for sharing your feedback about the Blink Outdoor 4 Wireless Security Camera system. I'm sorry to hear that the cameras didn't meet your expectations when placed inside behind a window.

You've identified an important limitation – the Blink Outdoor 4's passive infrared (PIR) motion sensors are designed to detect heat signatures from moving objects, and unfortunately, they cannot detect motion through glass. This is a common limitation with PIR-based security cameras, as the glass blocks the infrared signals the sensors rely on.

For indoor use behind windows, you might want to consider:

Repositioning the cameras to face inward rather than through the glass
Using a camera specifically designed for window placement that uses pixel-based motion detection instead of PIR sensors
Placing the cameras outside if weather protection allows

If you'd like to explore alternative solutions or discuss return options, our support team at 1-888-280-4331 can help you find a camera setup that better fits your specific placement needs.

We appreciate you taking the time to share this feedback, as it helps other customers understand the best use cases for this product.

Dear IssanoformeDawg,

Thank you for taking the time to write such a detailed review. Your feedback about the setup process and documentation clarity is invaluable - it helps other customers know what to expect and helps us improve our product instructions. Your specific mention of the Sync Module setup sequence will be particularly helpful for future customers.

We appreciate customers like you who share their real experiences to help others make informed decisions.