Customer Ratings & Reviews
- Model:
- B0DHLSWJXL
- SKU:
- 10497660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Needs memory card slot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected in the security cameras. Needs to have a memory card slot
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear MarkE,
Thank you for your feedback. While the Blink Outdoor 4 doesn't have a direct memory card slot in the camera itself, it does offer local storage through the included Sync Module Core, which has a USB port for connecting an external USB drive. This allows you to store your recordings locally without requiring a subscription.
If you need help setting up local storage with a USB drive, our support team would be happy to assist you at 1-888-280-4331
Poor Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible system. It's mostly offline. Purchased in 7/25 and had to replace the batteries in one of the cameras already. Live view doesn't work. Wish I returned them right away.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello KKish! Thank you so much for your review and feedback of your experience with your Blink Outdoor cameras! I am so sorry to hear that you are having trouble with them and had to replace the batteries so soon in one of them. There are some settings that you could adjust to lengthen your battery life, especially if you are receiving numerous motion alerts. If you go into your Device Settings in the Blink smartphone app, and then go to Motion Settings, you can adjust the Sensitivity, Zones, or Retrigger Time which could all significantly change your battery life. You should get anywhere from a year to two years out of the life of the lithium-ion AA batteries under normal settings and usage, but this can be affected by network strength, heavy traffic, and numerous motion alerts and recordings. We would still love the opportunity to troubleshoot further with you so that we can possibly resolve your issues and improve your experience with your cameras. I would advise reaching directly out to us at Blink Customer Support through the Hep Menu in your Blink app. There is a Contact Us link that will take you to the ways to reach us. I hope this gets you the assistance you need and thank you again for your time! Have a great day!
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year. The battery lasts for 3 years though
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear StevenH,
Thank you for sharing your experience with the Blink Outdoor 4 camera system. We're sorry to hear that your camera failed after one year of use. While it's good to know the battery performance meets expectations, the early device failure you experienced is concerning and not up to our quality standards.
- Cons mentioned:Connectivity
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera goes offline daily, I have to constantly take the batteries out and restart
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello ChristinaC! Thank you so much for your time and feedback on your experience with your Blink Outdoor 4 camera. I am sorry to hear that you are having trouble with your camera staying connected. This can be for a few different reasons that you can troubleshoot directly within the Blink smartphone app. If you go to Settings for your device (the 3 dots located within your camera's preview window in the app) then tap Device Settings, and then General Settings you can then check to see your Network Strength and Connection to Sync Module. If these are not at full strength and green, then you may be too far from either your Sync Module or your Sync Module is possibly too far from your modem and router. If both of these are green and full then I would recommend contacting Blink Customer Support from directly within the app's Help Menu. You can reach this by tapping Settings from the home screen of the app, Help, and then Contact Support. Here you can call directly to Tech Support or go to Blink's website to chat online. I would advise doing this while onsite with your malfunctioning camera for the best solution. I hope this gets you the support you need to resolve your issue and I hope you have a fantastic day!
Not a good buy.!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras aren’t so good they don’t pick up quick enough. Also I’ve already changed the batteries, a week after they were put up. I don’t recommend
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear FeliciaR,
Thank you for sharing your feedback about the Blink Outdoor 4 cameras, and we sincerely apologize that they're not performing as expected. Your experience is definitely not what we want to hear.
The issues you're describing—slow motion detection and batteries draining within a week instead of lasting the advertised two years—indicate something is not working correctly. This is not normal performance for these cameras.
Here are some steps that may help:
Check the camera placement and ensure they're within proper range of the Sync Module (ideally within 100 feet with minimal obstructions)
Adjust motion detection sensitivity settings in the Blink app
Ensure your cameras have the latest firmware updates
Verify that the cameras aren't being triggered excessively, which can drain batteries quickly
However, given the severity of the battery drain you're experiencing, we strongly recommend contacting Blink Customer Support directly at 1-833-425-4655 or through the Blink app. They can troubleshoot the specific issues with your system and determine if there's a defect that needs to be addressed.
We appreciate you taking the time to share your experience—feedback like yours helps us identify and resolve issues.
I want my money back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to pay a subscription and only records 5 seconds
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! I'm sorry to hear about your frustrations with the Blink Outdoor 4's subscription requirement and the 5-second clip length. These are valid concerns, and I'd like to address both and offer some helpful context.
As an alternative to the subscription, you can use a Sync Module 2 paired with a USB flash drive to store clips locally at no ongoing cost. This gives you local storage without a monthly fee, which may be a more cost-effective solution for your setup.
Regarding the 5-Second Clip Length: By default, motion-triggered clips on the Blink Outdoor 4 are set to 5 seconds, but this is adjustable. Here's how to change it:
Open the Blink Home Monitor app
Tap on your Blink Outdoor 4 camera
Tap the Settings (gear) icon
Under Video Settings, find Clip Length
Adjust the clip length — you can set it up to 60 seconds
Increasing the clip length will give you more complete recordings of motion events, which should be especially helpful for keeping an eye on your dog in the backyard and monitoring activity inside your home when you're away.
A Note on Battery Life: Keep in mind that longer clip lengths will consume battery more quickly, so you may want to find a balance that works for your usage. Given that you primarily rely on live view, adjusting clip length to around 20–30 seconds may be a good middle ground.
If you continue to experience issues or have questions about your subscription options, Amazon Customer Support is available 24/7 at 1-888-280-4331 for further assistance.
Thank you for your feedback, and I hope these tips help improve your Blink Outdoor 4 experience. Have a great day!
Delivered to the Wrong Address, BestBuy Won't Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never got delivered!! they sent a picture thats nowhere on the delivery address, and according to best buy since their tiny timeframe has past there is nothing they can do. (as outrages as that sounds thats exactly what happened)
No, I would not recommend this to a friend- Cons mentioned:Connectivity
They dont stay connected .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will not stay connected . I will be returning
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Coda, I’m sorry to hear that your Blink Outdoor 4 system isn’t staying connected. I know how important reliable connectivity is, and I understand how frustrating it can be when the cameras don’t perform as expected. Often, this can be improved by checking the Wi-Fi signal strength at the camera’s location or moving the Sync Module closer to the devices. If you’d like, Blink Customer Support would be glad to help walk you through troubleshooting before you decide to return the system. Please reach out at 1-833-392-5465 so we can assist you directly. I appreciate your feedback and hope you have a good day!
Battery and durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasted only 3 days,and one of the 3 bundle that I bought before,it’s not working anymore,all of them battery didn’t lasted a year.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Shinyboy,
Thank you for taking the time to share your feedback, and we sincerely apologize for the disappointing experience you've had with your Blink Outdoor 4 cameras. We understand how frustrating it is when products don't perform as advertised, especially when it comes to battery life and reliability.
The battery lasting only 3 days instead of the advertised two years is completely unacceptable, and we're also sorry to hear that one of your cameras has stopped working entirely. This is clearly not the performance you should expect from these devices.
We'd like to help make this right. Please contact our customer support at 1 888-280-4331 or reach out to Best Buy's customer service team to discuss replacement options or a refund for the defective units. Given that you purchased a 3-camera bundle and are experiencing issues across all of them, this definitely warrants immediate attention.
Your feedback is important to us and helps identify quality issues that need to be addressed. We appreciate you bringing this to our attention, and we're sorry these cameras haven't provided the security and peace of mind you were counting on.
Not very good customer service from your Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told your sales associate what I needed for, she had no clue to tell me if it's gonna work or not, she just made the sales, that's all she cared
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback GholamhosseinR.
Not quite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not a fan of these cameras. At first, I thought they would be a good addition to my system. However, the back of the camera fell off, and that is the main part that ensures that the camera is mounted correctly.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Mega,
Thank you for your concise feedback about the Blink Outdoor 4 security cameras. We're concerned to hear about the structural failure you experienced with the camera mount - this is clearly a quality control issue that shouldn't occur with a security product.
A loose or detached mounting system compromises both the camera's functionality and security purpose. This is unacceptable for a product designed for outdoor use.
If you haven't already, please:
Contact our customer service department at 1 888 280-4331 for a replacement unit or
return the product to Best Buy if still within the return window
Your feedback helps improve our products for all our customers.
Blunk camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera came with no instructions except to download the Blink app. When i downloaded the app my computer got a virus and it had to be brought in for service.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear MichaelC,
We are very concerned about your report regarding a virus following the Blink app download. The official Blink app, available through legitimate sources (Apple App Store and Google Play Store), should not cause any security issues.
For your security and best experience, we recommend:
Only downloading the Blink app from official app stores
Deleting any potentially compromised version
Visiting Blink.Amazon.com for official setup guides and support
If you continue to have concerns, please contact Blink Customer Support at 1-844-881-7179. They can assist with proper app installation and setup.
We take security matters very seriously and appreciate you bringing this to our attention.
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would never recommend this product. First of all the sales girl knew nothing about it but pretended she did so I got wrong information. These cameras are ok at times but they are fixed and the battery runs out much much faster than they say.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .CatherineM,
Thank you for taking the time to share your experience with the Blink Outdoor cameras. We're sorry to hear that your experience didn't meet your expectations.
Regarding the misinformation you received in-store, we apologize for any confusion this may have caused. We will share this feedback with our retail training team to ensure better product knowledge among our staff.
About the battery life: While the two-year battery life is based on default settings and typical usage, factors like frequency of activations, video length, temperature, and settings can affect battery performance. We'd be happy to help you optimize your camera settings to extend battery life.
If you'd like, our technical support team can assist you with:
Battery optimization tips
Ideal camera placement suggestions
Any other concerns you may have
Please contact us at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thanks for the feedback,
Malia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera is Miss from the package and I did request for replacement but couldn’t get any response
No, I would not recommend this to a friendMonthly subscription payments to view footage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subscription payment needed to view your own footage. Other wise you are unable to see any footage at all .
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Ruby, I’m sorry for any confusion around viewing footage with your Blink Outdoor 4 system. A Blink subscription plan is required to store and access recorded video clips in the cloud, which is standard across most smart home security brands. You can, however, use a Sync Module 2 with a USB drive to store clips locally without a monthly fee. For more details or help setting this up, I recommend contacting Blink Customer Support at 1-833-392-5465. We appreciate your feedback and hope you have a great day!
too high
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not valuable. for the price i paid for it,better buy something else.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback, GastonC. We're sorry to hear that you don't feel the Blink Outdoor 4 camera system provided the value you expected for its price point. Our customer service team is also available if you'd like to discuss your concerns or explore other options that might better suit your needs and budget.
- Pros mentioned:Overall performanceCons mentioned:Connectivity
No local storage option with this package.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My collection of blink devices keeps growing. This is the first Outdoor 4 wireless camera I am adding. In order to use a wireless camera, you must have a sync module. They can not be used on wifi alone like Blink wired cameras. Therefore, it is nice that this comes with one, because it allows you to add it to your system if you don’t already have one. However, there is something important about the sync module that is provided here, It has no local storage. I already had a Sync Module 2 that came with my Blink doorbell. Prior to getting the Sync Module 2, I had a Blink subscription which allows video clips and such to be stored on the cloud. After getting the Sync Module 2 though, I found I was able to store video clips to the module, and I didn’t really need the other features the subscription offered, so I cancelled it. Don’t get me wrong, I liked the subscription, and I thought it was worth the monthly cost, but my situation changed to where I didn’t really need all it had to offer, and the Sync Module 2, with local storage, met my needs. I first took this Outdoor 4 camera, and connected it to my existing Sync Module 2. It took almost no time at all. You just scan the barcode on the camera with the Blink app on your phone, install the included batteries, and confirm which network you want to add it to. Then, I decided to add the included sync module to my network. This was easy as well, but in doing so, it removed my Sync Module 2. You can apparently have only one sync module on your network at a time. I didn’t figure this was a problem and I had other plans for my Sync Module 2. I wanted to make sure the local storage option was working, because I did have trouble getting it to work at first with the Sync Module 2, but couldn’t find the option. That was when I finally realized this Sync module has no local storage option. It is called the Sync Module Core. So, all it does is allow you to add wireless cameras like the Outdoor 4 to your network, but it has no local storage. In order to have that, in order to allow the storage of camera clips, you have to pay for a subscription. I think this means the core is really only included for people who are getting a wireless blink camera, which won’t work with their wifi, and they don’t already have a sync module. Since it doesn't have local storage, I wouldn’t actually recommend this package for anyone unless you know you really plan on having the monthly subscription, or are fine with only being able to connect to the camera and view it in real time. If neither of those are your use case, you would be better off to buy the camera separately and then buy a Sync Model 2, which uses USB flash drives, or a Sync Module XR, which uses SD cards. If you do indeed know that you plan to always have a subscription, then this should work fine for you, but if you ever change your mind, just be aware, you will need to buy a different Sync module. All of my other cameras are either in my house, or attached to my house facing away, because they need power. This wireless option just opens a whole new world of possibilities. I got this to keep an eye on my back fenceline on a 1 acre lot, where someone keeps throwing yard waste over my fence and into my yard. I don’t usually know when it happens and may not notice it until long after it has. Now, I will get a notification in real time when it happens, and I will have a recording of it. The camera is subtle too. Barely noticeable where I placed it in my back yard. There are so many other things you could use it for and I see myself getting more. You could put it on the back of your mailbox post facing your house to have a view of your driveway and the exterior of your house. You could put it on your mailbox post facing the other way, or even inside your mailbox to get a notification when your mail is delivered. You could point it at a birdhouse, a feeder, or a nest. Where I placed it is quite far from my house, and it seems to work fine. The picture is also nice and clear. If you do go with the subscription, they also have filters you can use to prevent false alarms. For example, you can set it to only activate when it detects a person, or a car. This doesn’t work without the monthly subscription though. If you do have need for such features, a subscription is well worth it, but even then, having a sync module with storage is still good to have, because cloud based clips are subject to deletion, and your clips can be backed up to your sync module with local storage so they won’t get deleted. I am a fan of the entire Blink ecosystem. I am very satisfied with this camera. My only reservation would be to caution that this package offering is really intended for people who plan on having the Blink subscription. What is here is still 5 stars for what it does. It would have been better, in my opinion, with a sync module that supported local storage, like the one that came with my doorbell. As I think it could be better, and I can't really think of why you would need a sync module without local storage, I would dock this half a star. As I don't have that option, I am going to cut one star, because it could be better with a different sync module.
It is almost impossible to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is almost impossible to install on my cell phone. I called and they didn't solve anything for me. The best thing I did was return them and buy another brand.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JohnO,
Thank you for sharing your experience with the Blink Outdoor 4 camera system. We're sorry to hear about the difficulties you encountered during the installation process and that our support team wasn't able to resolve your issues effectively.
While Blink cameras are designed to be user-friendly, we acknowledge that the mobile app setup process can be challenging for some users. We appreciate your feedback as it helps us identify areas where we can improve both our product setup process and customer support.
If you'd consider giving Blink another try, we've recently updated our app interface and setup guides. However, we respect your decision to choose a different solution that better meets your needs.
Thanks again for your feedback.
- Pros mentioned:Motion detection
Great Outdoor Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently use several blink devices including two doorbells and four indoor cameras, so I had some expectations adding this device. Blink met nearly all of them. Let's talk about the setup. If this is your first time using Blink, you should find this very easy and straightforward. If you currently use Blink devices and are upgrading the hub, there is something to be aware of - the devices (cameras, doorbells, etc.) DO NOT automatically transfer to the new hub! At least there was nothing I could find that would transfer devices to a new hub. So that means you have to re-add every device to the new hub. Frankly this can be a huge pain, especially if your cameras are mounted in high or out-of-the-way places. Otherwise, the setup is just as before. I subscribe to the cloud service as well and this has continued to work flawlessly. Notifications do seem to be slightly delayed since changing hubs, which I really did not expect. The images and video are captured appropriately, but the notification I receive on my phone is about 8 to 10 seconds slower than before. With the camera it isn't as much of an issue, but with my doorbells that is a bit of problem, especially when trying to talk to someone. Just something to be aware of. Video quality is excellent. Depending on placement, it is likely you will need to adjust the activity zones. This camera picks up all movement from quite a distance. However, with a little fine-tuning I managed to get this set for my needs and it has functioned great. The images are clear and the angle is great for covering a large area. I don't suggest dropping the camera, but I did while installing it. The exterior shows no signs of damage and the camera works like a charm. It has tolerated 100+ degree temps and a couple thunderstorms without missing a beat. So I would say this is ceetainly rugged enough for residential use. For reference, the camera is about 50 feet from my hub and I've had zero issues with connectivity. The hub also stays connected to my Wi-Fi without issue with a distance of about 20 feet and two walls between them. Overall I am very happy with this camera and hub. I took off a single star because of the additional steps needed when changing hubs, and the fact that is not mentioned anywhere so it took some digging to figure that out. The slight additional delay in notifications also played a part in my one star decrease. But as far as the actual quality of the camera itself - excellent.
I would recommend this to a friend Don’t buy the little black mini
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful picture quality compared to others by the same company. The others are great!
No, I would not recommend this to a friend