Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$171.99
Save $28
Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Bluetooth CD Receiver with Alexa for its sound quality, ease of use, and Bluetooth connectivity. Many also find the installation process smooth and are happy with the available features and price. However, some customers have expressed concerns about the display brightness and the absence of a remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 558 reviews
  • Rated 3 out of 5 stars

    Not used yet, took weeks to get appt.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used product. I was not informed when I purchased it that it would take so long to get an appointment for installation. I had to make an appointment for out of town to get one soonest and then the pandemic happened so appointment was cancelled. It's been about six weeks so far.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands free, Bluetooth operation from the iPhone is clumsy at best. Equalizer adjustments are VERY limited and mostly preset options only. Not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best new purchase I've ever made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new radio makes all the difference in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best radio from pioneer a little high in the prices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review on car radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review it yet because my appointment to have it installed by Best Buy got cancelled because of the Coronavirus pandemic; so it is still sitting in a box. Probably be months before the pandemic lifts enough to allow a rescheduled date for the installation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mid level radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for old person who is not interested in boom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective New Pioneer Stereo Radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Radio is defective (USB Port) skips on Bumpy Roads, Smooth Roads, and at Stop Lights. Am waiting for Best Buy to order another Radio to be installed sometime this month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pioneer Radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item due to cancelation of my installation. This was due to the shutdown for the covid-19 virus. I will purchase the radio again when installation is again offered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If it only had a power cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been good I know that only it didn't have the power cable so there's nothing I could do to power it. But I'd seen the unit before

    I would recommend this to a friend
  • Cons mentioned:
    Display brightness

    Rated 2 out of 5 stars

    Dissatisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product do not display the time and radio station simultaneously. It is also difficult to operate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase off an older Pioneer deck I had. Not liking the the path that pioneer whent. Poor choice of purchase on my part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wildbill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the thing skips when playing my music cds don,t know if it has a anti skip mode, but if it don't it sure needs one. It is brand new too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am very frustrated, this is way too complex!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no users manual that comes with it, and the one you can download has a monthly fee. It won’t connect my i-phone to the Bluetooth. The few instructions for use just tell you to go on the menu, and the choices they show you on the scant information on paper, don’t coincide with what you get on the display. I can’t figure out how to get from playing a CD back to the radio, nothing on the display even shows the radio. I’m extremely frustrated and certainly not a happy camper!!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Norimar,
      I know this experience must have been really overwhelming, and I’m truly sorry you had to deal with that. The setup should be much easier. There is a free user manual available on the Best Buy product page, and our team is happy to walk you through Bluetooth setup or switching between CD and radio. Please reach out to us at 888‑287‑7658 or bbysupport@bestbuy.com so we can get everything working smoothly for you.

      Allen | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good replaceable radio. Good for these old cars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    what for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy best buy did not meet my needs no commucation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    App needed to stream

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need an APP open on your phone/ipad, etc in order to stream. And then it won't connect half the time. It tries to connect to my phone and if I don't click ok on the app on my phone, my ipad won't connect. Over 90% of the time, the Bluetooth on the receiver doesn't work even though it says it is connected. A Best Buy employee picked this out for me - don't trust them! I'm going to replace it. I got it installed at Best Buy & they didn't give me back the boxes, so I hope I can get my money back. I really don't understand all the good reviews. I am beyond frustrated with this radio. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer,
      Thanks for sharing your experience, and we’re sorry for the frustration this has caused. The connection issues you’re describing definitely aren’t what we want for our customers. You can refer to the user manual for setup guidance, and our team is here to help troubleshoot or look into next steps. Please reach out to us at 888‑287‑7658 or bbysupport@bestbuy.com so we can assist you further.

      Allen | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Fair Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price, however, I expected a better quality radio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average stereo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average stereo. Good luck adjusting the bass and treble.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this unit. It was lacking power and sound quality was horrible. The app to use this radio did not work well. It froze a couple of times and just didn’t like the interface. Although I’ve had Pioneer before this one was crap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection but not bad for price. Easy operation

    No, I would not recommend this to a friend