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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 434 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It gets all the dust you dont see. It goes everywhere, I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck every other time i have it clean, but thats probably my fault for leavong thongs laying around. Good battery life, and maps out the place fast.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Easy setup and running

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named Bob, Bob. Its efficient and maps really well. We do have to pick up larger debris as these robotic vacuums arent meant to pick them up. Good for day to day runs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up pretty good for the most part. However, it is not the easiest robot to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bObsweep

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picking up the dirt and grass the dog drags in. Works well on both flooring and low carpet. Will cover a large area for over thirty minutes before returning to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, productive and great lil machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil guy is great! It’s my fist purchase in a robotic type vacuum and I am impressed. I love the scheduling feature so I can leave to work and come home and the house is all clean and vacuumed! My daughter bought one based off my opinion and loves it too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bob sweeps with a little help from his friends

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is just okay. It does a decent job of getting floors clean, whether wood or tile or carpet. The Bobsweep app is decent, allowing the user to manage the map of their home that Bob creates and section it off into different rooms and specify no sweep zones. Bob is not that good at navigating, though. Almost every time I run the robot vacuum, it gets stuck under or behind some piece of furniture, and the furniture does not move between sweeps so I’m not sure why this happens. Also, you better be sure to pick up everything that’s not furniture off the floor. Shoelaces especially will stop Bob in his tracks. Finally, Bob does not clean corners well. I still need to go back with my broom or handheld vacuum and sweep the dust out of the corners that bob left behind. I got Bob on sale for $200, marked down from the MSRP of $800(!!). At $200 I believe I got what I paid for, but if you pay anything close to $800 for this vacuum you’re getting ripped off big time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest sweeper ever and it cleans all the areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob is a great help around the house

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bobsweep has been such a help around the house. He makes it wuite a bit easier for us to do the heavy lifting chores while he picks uo the easy stuff! He was having some battery issues and the bobsweep warranty team sent us a new battery free if charge and very quickly. Very happy with this purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very necessary, the price was very good, it has solved our lives, it should not be missing at home, my family is happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item. I got really great deal. Around 300+ discount price. So watch for it. So far so good! Make sure to clear all the flooring before starting so it wont messed up the brushes.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great vacuum for pet hair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up very well. We have a golden retriever and this is our go to every day

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Exceptional Pet Robot Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vaccum! Exceptional at sucking up pet hair and debris. Cleaing it is easy and it hold a good amount in the collection compartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except it does get stuck on near the stairs and under some couches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best robot ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot ever!!!! Must BEST BUY EVER!!!!!!!!!!!!! Love waking up to a clean house. Must have he’s part of the family, super easy to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A birthday present for my wife and she loves it. This thing helps around the house so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is a back saver. The app is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Collects dog hair without clogging up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Room mapping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have hardwood flooring and thought if this product had good reviews for did hair it would be great for home without pets. So far it works well. The only drawback I’ve found was in the home mapping option. It spends a lot of time with tables and chairs and I’ve tried to block out those areas but it tries to clean them. Not a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    OMG, I’m in love…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a roomba before, and it was a PITA. I love bob. I’ve relayed this to my partner, and she understands. The mapping is awesome. The ability to mark areas to avoid is great. Bob gets stuck a lot on a rug, and he definitely cannot handle fringes.

    I would recommend this to a friend