bObsweep - PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix - Midnight

Apologies in advance for the long review! I just want y’all to have the full picture because these things are expensive, but they are worth the money! And so there’s no confusion, this review is not sponsored. I spent my own money, so I’m obligated to tell the truth, lol. Backstory: I purchased my first Bobsweep in 2020. It was the kind that you could operate manually with a remote. It wasn’t capable of using an app. I liked it, it vacuumed well, but I felt like I had to monitor it and most of the time I followed it around the room maneuvering it like a race car. If I let it go on its own, it just seemed to roam around in the same places and get stuck on things. So I liked it but… eh. I felt like it would take less effort and for me to just vacuum myself. Current product: I bought my mom a Bobsweep Phoenix in December of 2023. She has limited mobility and breathing issues so her space needs to be clean and dust free without the hassle and fall risk associated with vacuuming and the gaming thumbs needed for the first version of Bob with the remote. Functionality: What a big difference from the 2020 version. First, I loved that this version connects to an app so you can send it from room to room. You can separate rooms, label them, and draw no-sweep zones. When you first start it, Bob has to map out the house. Even if it doesn’t recognize a space as a “room,” it’ll still show up on the map and you can send Bob to sweep there by doing spot clean instead of room clean. [For the bedrooms in the back, it took about three times of vacuuming the space before I was able to label it as a room. If you’ll look at the pics, one of the bedrooms still has not registered to be a room, but I use the spot clean feature and cover the whole space and Bob vacuums there with no issue.] Phoenix changes seamlessly from tile/laminate to carpet. It even vacuums on the slant where the carpet and tile meet. This phoenix barely gets stuck on anything. Since I’ve had it, it’s only gotten stuck three times, each was because the suction was so strong it picked up a charger cord or something similar that got wrapped around the main brush, but it was easy to pull off. I also like that it shows how long Bob spends vacuuming each room because if someone mentions they’re coming over and I want to freshen things up, I know how much time I have to send the crumb goblin (Bob) before my guest arrives! In the unfortunate event that someone would be waiting at my house for me, I can send Bob to do his rounds, regardless of where I am, as long as Bob is connected to the WiFi- and indeed he stays on the ready. Customer service: Shout out to Carlo, a rep for Bobsweep. He is very knowledgeable and courteous. He even sent a follow up to ask how the new Bob is working. I’m not sure if that’s company policy or if Carlo is just above and beyond, but either way I’m appreciative. Great customer service should be commonplace, but unfortunately, it’s a luxury in 2024. Take away: OMG. We both feel like the house is always clean. Even if there are things out of place, a clean floor still makes the place look tidy. In terms of air quality, the air in our home feels so light and crispy. Normally, pollen season has us walking around looking like balls of mucus, but after running the bob more regularly, it really hasn’t been an issue. Who knew EVERYTHING settled onto the floor? I’m embarrassed to say I didn’t lol. I’m honestly shocked sometimes when I empty the dustbin because no way were we walking around on all that?? The best part is I can send Bob out to do his thing while I lay in the bed with the covers up to my chin and rub my feet together. I usually go to sleep right after I set him to go out because he’s not really loud and returns to the charging dock when he finishes the job. I love not having to monitor his every move, but if you’re into that, you can watch on the map and see Bob move across the floor in real time. If you look close enough, you can see the outline of your funiture/parts of the floor that Bob is unable to get to. It’s quite cool. After seeing how efficient the Phoenix worked at my mom’s place, I felt obligated to reward myself with the Bobsweep Phoenix for my own apartment. Highly recommended! [P.S any spots you see on the kitchen floor are scuffs, not dirt. bOb gets every scrap]

So far Bob has been doing a great job cleaning our floors. He seems to do well on carpet, laminate, and tile. He does great keeping up with our shedding pets. The mapping is fantastic! As is the ability to mark areas Bob needs to avoid. However, he seems to do a good job at gently avoiding obstacles. We have another robot vacuum, a basic model, that seems to bang into things a lot and easily gets confused about where her charger is. Not Bob, he does his job and goes right to the charger when he’s done. The option to clean either a section or one room is great. I can tell him to go clean a room and then go do something else without babysitting him. Our other robot has been put into the one room we have with a step down into it, so she can’t get lost or confused. Meanwhile, Bob has run of the rest of the house. He can be set to full power or with low power mode he saves energy and can clean more. We’re very happy with his battery life and other benefit is that he comes with a 2 year warranty. We got Bob on a daily deal for a great price!

Bobsweep-Phoenix is a decent robot vacuum. It is easy to set up and use. Bobsweep has excellent customer service but a mediocre product. The first vacuum I received was defective. I was able to return the vacuum with no problems and was issued a replacement. The replacement works much better but the suction is not has strong as I would like it to be. The vacuum does not pick up all the debris off the carpet/tile. I end up having to pick up a few things by hand that the vacuum misses. Does a good job mapping and seems to cover all areas.