I purchased a Narwhal vacuum/mop for our home last year around this time for our new home because my major indoor job is keeping the floors clean. It was great until it received a fatal error. I was upset that it died but since I have the Total Protection with Best Buy I went to the store with my broken year old Narwhal to have it repaired/replaced. Best Buy no longer sold that model and the other models no longer were covered by the Protection Plans so they gave me a Gift Card for the original purchase price. So after long debate with the Interweb and watching a few YouTube videos I decided to upgrade a little bit since i knew overall i was now a fan of not cleaning the floors myself :D(I do vacuum any big items on the floor mainly grass or items that hitchhike inside on my GoldenDoodle). Roborock has been at least 3 times better than my old Narwhal. It vacuums much better with much less babysitting and cleaning of the robot since the Roborock does that for me. I clean the filter once a month or replace if needed(hasn’t been needed yet. Also bag still hasn’t needed a change). It Mops much better since it heats the water and has an on board tank so trips back to the base are needed less often. It has less waste and the waste it has is less nasty again since it heats the water solution and has a much better mop cleaning apparatus in the base station. I used to have to clean that quite a bit on the Narwhal unit. On the Roborock I have pulled it out to look at it but no cleaning has been required yet :D. The Navigation is way smarter. It’s fun to watch this unit get as close to everything as it possible can. It is soooo smart. It also dodges things that Narwhal would just bump into. It will still grab onto cords if i forget to move them prior to cleaning but it dodges everything else and perfectly within a mm or 2 cleans around whatever may be there(chair legs/ appliances). It actually cleans the shoe molding too which didn’t happen with Narwhal. I loved my Narwhal unit! But I’m glad it had a fatal software error. Roborock is sooo much better and Best Buy has been my hero twice in the past 3 months thanks to the My Best Buy Total program. They also helped me help my Mom get a replacement Washing Machine. I wasn’t sure if the program would be worth it but it has gotten me out of a few pickles already and I would say has paid for itself already. Thank you Best Buy!

very quiet very efficient top of the line in his class very powerful very easy to learn to work with superior to other vacuum robot very easy to hook up and connect. One of the best top of the line Robot I’ve ever owned and I’ve owned quite a few over 10 very very easy maintenance very unavailable, modern and stylish. It will bring out to beautiful aesthetics in any home once you purchase it you will not want another robot. Excellent quality very well. Made basically the supreme top of the line. Well worth the money and you definitely won’t regret it. It definitely lives up to the Roborock. brand name, Quailty and superior performance and very innovative. You will probably never have to mop or vacuum again by hand. I’m going to end up buying a second one. this unit is 2nd to none all you have to do is sit back and relax when you leave come home to a very beautiful spotless floor and carpet. The product is ahead of his time. Roborock is very high end and you can be assured of the quality and excellent technology. It’s going to make the other vacuum robot obsolete.

This has got to be the best robot vacuum mopping thingy out there. I highly recommend if you can afford it it is a little pricey, but it's worth every penny. You can use the app it has multiple languages the vacuum itself can speak other languages thank God it has Chinese cuz my wife doesn't speak English. It also has a camera where you can control on your phone and navigate wherever you want to go so if you think there's an intruder in the house just wake up your vacuum and you can navigate through your living room or the first floor or wherever and you can also speak and listen, its like a portable ring camera that cleans floors.

I’ll admit this is my first robot vacuum ever. Wow. Frankly im glad i didnt wait any longer. I have very long hair and we live with a golden retriever, ill admit, the first go around it did get tangled but we also hadnt vacuumed in several days. Hair piles up quick here. Once it got cleaned out, it continued as scheduled. On 80% charge it finished our whole house (1200 sqft) with 27%. The initial mapping was very good, a couple minor tweaks were needed. Highly recommend.

I love it! It is quiet and thorough. She mapped my house in less than 5 minutes! She vacuums and mops with ease. I’m in love with her, 10 times better than my Roomba.