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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 434 reviews
  • Rated 5 out of 5 stars

    Who Knew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best little surprise every!!!!!!! You need to get this Robot Vacuum, makes housework so easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bObsweep robot does exactly what it's supposed to do. Our floors are cleaner on a daily basis with way less time and effort spent by us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vacum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing picks up ALL the dirt and rolls over everything without stopping. Very simple to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Should have bought sooner!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an american bulldog that sheds, and this has been such a life saver. I have it scheduled to clean twice a day, and it makes life so much easier. Would definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog hairs be gone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two German shepherd that shed a lot i had to be sweeping and vacuuming everyday day now the bob sweep vacums every day and does a great job I have one upstairs and one downstairs can believe I took so long to get this vacuum highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third robot vacuum and by far the best. The mapping technology is nice and picks up pet hair good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bobsweep robotic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great tracking. Remembers patterns and can easily be changed with a smartphone. Works like the expensive robotic vacuums for 1/4 of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tge perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my son's family in FL for Christmas. It does amazing with the sand and 3 kids under the age of 10 and is saving my daughter-in-law alot of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bobby Sweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine very quiet does a thorough job of vacuuming. The map feature is great to use for cleaning individual rooms. Easy to set up. I recommend great for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to use. Product description is accurate

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of vacuum cleaning for dogs and regular use

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    wish had thei when I was a kid !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Awesome!!! Wife really loves this little beast. Takes a few times to map out the house but finds its way around and back to the charger without a hitch....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Floor cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good clean my wood floor perfectly. I would definitely recommend this to every household.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Phoenix’s rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little guy!!! Gets all the dog hair and other small bits up no problem at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has Phoenix been our whole lives???? We have 3 dogs and it has been a game changer with our daily hairy floors.

    I would recommend this to a friend
  • Cons mentioned:
    Dust bin size

    Rated 5 out of 5 stars

    Must have with animals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works really well. Only issue ove found is thay dust bin filla up quickly if you have alot of pet hair. Operate at 1/2 suction or more to prevent clogs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BobSweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not easy to follow, it should be more specific. Otherwise I think it will do the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job, is more quiet than my previous one and does not slam into things.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ever. I have dogs and wow its gets everything. I cannot say enough postive things about this. If you do not have one you need one in your home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dust bin size

    Rated 1 out of 5 stars

    Horrible, do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst robot vacuum I've owned. Returns to the charger about 10% of the time. Short time actually vacuuming, dust bin is small. It's a shame since it cleans well when it actually works. There's just no use in a vacuum that perpetually falls asleep after 20 min in a random part of the house. It also does not make a sound when it is stuck or the battery is low so I have to crawl around looking for a dark colored robot under furniture or corner of the rooms. I've left maybe 3 reviews in my life, so bob has really made an impact for the wrong reasons.

    No, I would not recommend this to a friend