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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 434 reviews
  • Rated 4 out of 5 stars

    robot vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall happy with the product, wish it self emptied

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good quality and cleans well Helps a lot

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob Pet hair Slam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sweeper really does a good job at cleaning my apartment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the bObsweep Slam robot vacuum, but unfortunately, it’s been more frustrating than helpful. It constantly gets trapped on things around the house, even simple obstacles. It doesn’t clean up all the hair from rugs or carpet like I expected—it leaves behind a lot, especially pet hair. Plus, it keeps bumping into furniture and walls, even though it’s supposed to have smart navigation. I end up having to babysit it or clean up after it, which defeats the whole purpose. Not worth the money for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dust bin size

    Rated 1 out of 5 stars

    Horrible for Pet Hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift for my birthday. Unfortunately I went on vacation immediately after receiving it and did not realize how bad this product is before the expiration to return the item had come and gone. I have two dogs that shed like mad and needed a vacuum that could help with that. This item, which on the Best Buy website is described as a vacuum for pet hair does not do anything with pet hair except push it around into clumps on the floor. And it is not for a lack of space in the vacuum’s container. When I go to empty it, it will have some dirt and a few hairs but remains for the most part empty. The app that works with the item is easy to use, but if you are looking for a product to help with pet hair, this is not the one. Unfortunately I did not realize it until it was too late so I have collected a $200 waste of space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing the amount of dirt it collects every day is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product meets the description………,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. I feel like I have a robot maid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vacuum ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit after using the bobsweep vision plus, the mopping part stopped working so I upgraded the vacuum portion. I must say this work amazingly well, the app works so well with the vacuum and the blocking feature is very easy to use. 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but you have to clean the main brush every other day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical buying this but I could not have been more wrong! We have hardwood floors with rugs and a very large husky I swear loses half her coat daily. Bob runs every morning and my floors look amazing. Now if it could only climb stairs!! I've recommended it to many friends already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it picked up better on carpets. i have low pile carpet and even on high suction it still dont pick up all the trash. It works great on bare floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device cleaned well and worked like it was supposed to!

    I would recommend this to a friend
  • Cons mentioned:
    Dust bin size

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works okay. The bin is very difficult to get all of the debris out of however.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend! It’s very easy to map out and conveniently on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above all, it was wonderful. It worked very well than I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a way to make vacuuming easier in between actually vacuuming. The thing doesn’t seem like it’s picking anything up and I still have to vacuum after it even when it’s just picking up pet hair. I’m quite disappointed in it and I used it for for over a month before I reviewed it just in case it was somehow my issue and it’s not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bObsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept getting stuck on my carpet and was hard to get the brush loose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alert when need to clean vacuum. Clean so good. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Too early in the game to know if this will last. I’ve had other roombas that don’t last a year

    I would recommend this to a friend