Customer Ratings & Reviews
- Model:
- SLP231124
- SKU:
- 6562998
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.
This summary was generated by AI based on customer reviews.
Not worth it- Bob missed the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the Bobsweep Slam robot vacuum, but it’s been more frustrating than helpful. It constantly gets stuck in the same spots on every single run- over and over again. Unless your space is wide open with no furniture or obstacles, Bob struggles hard. As for cleaning power? Disappointing. I have a dog and It doesn’t pick up all the pet hair or debris from rugs and carpets, and it leaves a lot behind. I end up having to babysit it or clean up after it-exactly what a robot vacuum is supposed to prevent. Bob bumps into furniture and walls constantly. I expected way more for the price. On top of that, the return window is much shorter than expected, so I’m stuck with it. I also had to reach out to customer service because it just stopped working out of nowhere, they were helpful and sent me another one and even that one is giving me issues. Save your money. Bob doesn’t suck—in more ways than one. Also, a lot of the glowing 5-star reviews seem suspicious- like they were written as part of a promotion. My experience has been nowhere near what those reviews suggest.
No, I would not recommend this to a friendUnknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t pick up the dog hair as well as I think it should I do have to go behind it
No, I would not recommend this to a friendWorks good on wood flooring!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good robo sweeper for the big savings that I received! Does a great job on my wood flooring, not great on the carpet.
I would recommend this to a friendBob sweep pethair slam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does miss a few spots, seems to get stuck under my couch on a daily. But for the most part its great!
I would recommend this to a friendGood value for the deal we got
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal on Best Buy for this - otherwise wouldn’t have considered purchasing such an expensive item. It works great, and the customer service is good too!
I would recommend this to a friendGreat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was great it’s helping my mom at the angles she can not get it
I would recommend this to a friendBest purchase in years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in carped apt and was vacuuming every day … this robot keep my apt clear and dust free you can’t believe how much dust this little toy collects every day a massive amount
I would recommend this to a friendGood vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good vacuum. Still trying to use the app. Cleaning is not the easiest but ok.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice robot I would get this aging anytime any
I would recommend this to a friendExtreme glitches and non-existent support. Avoid.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely high-maintenance and sofware has glitches. App is mediocre and looks horribly dated. We ran into some hardware issue and soon realized manufacturer's support is email or web-form only. Parts are extremely expensive and not sold on marketplace. I tried ordering a brush on the website and they wanted me to pay 20 bucks shipping for a small brush.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my new home and it's been amazing. Vacuums and mops the floor without any issues. Highly recommended.
I would recommend this to a friendGreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I was skeptical to buy at first, but I’m super glad I did. Absolutely great product, and I highly recommend it. It’s worth it.
I would recommend this to a friendGreat vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vaccum was shipped quickly. Very satisfied with my Phoenix. It was easy to set up. I like that it comes with 2 side brushes.
I would recommend this to a friendBObsweep
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is a game changer! It allows me to spend more time with my family and less time cleaning! The app is super easy to use! 5 stars!!
I would recommend this to a friendThe camera jams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great when new after about six months it started acting weird saying the camera lens needed cleaning, not the case it frequently stops mid clean and sits there, it ignores the no vacuum map and it stopped returning to base to charge. Go for one without a camera!
No, I would not recommend this to a friendDoes a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a Christmas gift for our daughter. Tried it to make sure it worked. Did a nice job on our hardwoods. Our daughter will definitely enjoy bObsweep.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Average Result
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out well as we have a lot of hair to be cleaned from the carpet. Does not work well on the tile and I assume wood will be the same. After about 45 days, started complaining about main brush is having issue and needs cleaning. Cleaned it well but still did not work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when I bought this vacuum I had been wanting one for awhile. After checking the reviews, comparing to similar items, and loving price I purchased I call him Bob. When I first opened him I was confused about multiple things and support and google helped. After about 3 weeks he kept stopping and would go home or just quit. After contacting customer support about 3 times and checking trouble shooting they said it was the main brush and I had to take apart check ball bearings and other things that after 3 weeks should not have happened. When he did work he did an amazing job. Very disappointed.
No, I would not recommend this to a friend No charging cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could try it because it didn't come with a charging cord. Looking online that is a common problem
No, I would not recommend this to a friendNo Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month, it is dead. Will not charge. No support options for this model on Bobsweep's website and cannot register for warranty?
No, I would not recommend this to a friend