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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 434 reviews
  • Rated 5 out of 5 stars

    vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very convenient when I get out from work I let it run for couple minutes to clean up. I love it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine looks great, it's a gift, and were excited to give it. This is nicer than the "other" brand that I have at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $600 off during the deal they had for the item once it came in and got it running fell in love with it worth getting i recommend it 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend!!! Best purchase I've made this year!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BObsweep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the bObsweep 10/23. It did an amazing job of cleaning my floors. I have hard wood and it picked up everything, even dust. The only issue we had was that it required a lot of cleaning, at least one a week. Then In July 2023 it stopped working suddenly. It does nothing now except spin in place. If it was still working I would have given 5 stars because it worked so well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi connection would constantly drop and pairing it again was a whole process every time. It’s mapping mapped the entire house but I’d watch it not clean all the spaces. It would get itself stuck in my hallway for about an hour just pinballing around and then I’d pick it up and walk it to another part of the house but then it would go right back where it left off at in the hall. Sensors went a-wall and it would just spin in a circle when backed from its dock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very convenient but not always accurate. Sometimes it’s perfection and my floors are great. Other times I think it gets confused on the layout. Overall it’s nice to have. I bought it on sale so I’m ok with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally sound… this thing picks up dirt and dust better than expected!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bob sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well bob sucks, just not in ways you need it to. It got stuck multiple times on every single run in the same spots over and over and over and over again. If you have nothing on your floor, no table or chairs, open space, it might work for you. Or at least it won’t get stuck. On to the sucking: it doesn’t. I got it because I have little dogs and a dusty backyard. I vacuum usually every day. My large canister vacuum is usually filled with hair and dust after one run. After 4 runs, bob had filled its tiny little bin about halfway. Return period is WAY shorter than I thought. I see why now. I guess I just have to suck it up. Since bob won’t.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sheesh!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob aka “Bobby” to us has not failed. Great at picking up medium and small trash. Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vacuum. Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum does exactly what it is stated. You can also set it to vacuum individual rooms or specific areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect little helper that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect little helper. Vacuum cleaner is perfect. When you don’t have time to be sweeping and you have cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!!!! One of the best investments ever, just bought a second because I have multi level floors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up dog hair like advertised. Pretty dissatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bob! This vacuum is amazing. He just goes about his business while I am busy doing other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper between vacuuming days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob does what my wife doesn’t - clean ! If I can get a robot to replace her then my life would be set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldny belibe the accuracy of ploting out the floor plan, and iys ability to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Dog Hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum got every bit of dog hair and dirt that was on the floor from 4 dogs and everything they bring in with them. It was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Really wish it self emptied but for the sale price you can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nicely packaged. It provides easy connection and finds a lot of dust every time it works. Good discount.

    I would recommend this to a friend