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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers enjoy the PetHair Vision Wi-Fi Connected Robot Vacuum's cleaning performance, especially on new carpets, and appreciate its relatively low noise level. The vacuum's power is also a highlight, with users expressing amazement at the amount of dirt it picks up. However, some customers have noted issues with navigation, reporting that the vacuum frequently gets stuck under furniture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 375 reviews
  • Rated 5 out of 5 stars

    bObsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth what I paid for it. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS IT IS AMAZING!!! IT CLEANS SO WONDERFUL!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months in it won’t charge and it work work. would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente love price and quality .... .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it and names it Misa. Good job Misa.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good to start, failed to be supported.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while it was connected to WiFi. Easy initially to connect but Got disconnected and could not get to reconnect even with Customer Service advice and instructions. Software App not as good as top robotic vacuum on the market. Easy to compare when we have one of them already.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping Function is Absolutely Useless Cant Block Zones etc, The Dust bin is Small Maybe Good for a Small Apartment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you need it to work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to WiFi. I made the mistake of buying a second one thinking the first was just a bad unit, but neither work. Please be warned! Customer service from the manufacturer is non existent. I have tried multiple times to contact the manufacturer with no success.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vision was more like blind. Could not make it around the house. Returned to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DISAPPOINTING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISAPPOINTED IN THE ROBOT VACUUM. EARLIER UNITS WORKED MUCH BETTER.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst buy ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not please with this at all it like a waste of money, by not performing it task

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Heavy to Handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. It was too heavy not compatible for my home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get a Bobsweep but what a disappointment..the first time I used it, it had problems with it Bumpers..I've tried to contact Bobsweep several times but no reply..I cannot get it to work so I'm going to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t really review much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came on but wouldn’t move. Sounded like it was trying to but it wouldn’t. Then it went off and we couldn’t get it to come back on. We did everything directions said to and we even called the help number. The unit was just defected. Easy return with Best Buy was very nice though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robot Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bob PetHair Vision, it only works with 2.4G wireless networks. I have 5G This is not disclosed n the data advertising the product, only when you try to have it work you find this out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all. Moved about 6 inches fully charged and stopped. It was as if it didn’t know what to do. It definitely didn’t pick up anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hoping for better luck next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for 2 vacuuming and would no longer work. Returned for another hoping this particular machine was just a lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Very disappointed with this piece of equipment. I have owned two other brands and they worked wonderfully. Do not buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Steer clear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Does not connect easily. We have not been able to get the app to work and customer service has not helped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 out of 5 - buyer beware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No no no. Always on sale every few weeks and bad reviews. Not smart machine at all. Save for an iRobot, returned this bad boy instantly.

    No, I would not recommend this to a friend