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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers enjoy the PetHair Vision Wi-Fi Connected Robot Vacuum's cleaning performance, especially on new carpets, and appreciate its relatively low noise level. The vacuum's power is also a highlight, with users expressing amazement at the amount of dirt it picks up. However, some customers have noted issues with navigation, reporting that the vacuum frequently gets stuck under furniture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 375 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    a nice machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It woks very good. It is quiet working .I like this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep pethair vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was skeptical of purchasing this robot vacuum cleaner but have used it several times and am pleased with it's performance. The color is also nice. It is flatter than other models which allows it to go under more pieces of furniture, which I consider a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin capacity

    Rated 4 out of 5 stars

    bObsweep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. fills up fast as we have dogs and cats.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Bob!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mother who is always vacuuming after her dog. She loves it so far! Cleans up really well and is hassle-free. She uses on both hardwood and carpet. Got this on sale, so worth it at that price point. Any higher and price tag is a bit high.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't connect to the wifi. And it won't clean my whole house floors. I'm very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Surface transition

    Rated 3 out of 5 stars

    Great on flat floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well on flat floor but if there is a rug or lip on flooring has a hard time getting over it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Constantly Babysitting Bob

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our BObsweep is constantly getting stuck. Never returns to dock. Never maps route. I have to bob proof my living room because this BObsweep gets stuck on everything. I spend more time setting up my space to be vacuumed then if I vacuumed myself. We have finally decided to by a Roomba after countless attempts to make our BObsweep work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my BOB PET HAIR vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BOB Pethair vacuum is the best that I have owned. I cleans well and follows an even path back and forth through each room. I feel like I got a great value for the money!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this. I have new flooring and this would help keep it clean but it wouldn't work. I read all the reviews and most were favorable so I may have just gotten a lemon but I decided to return not exchange and will look for another brand. It would go for about a minute then give a dust bin error which you were supposed to removed the dust bin (which was empty cuz it had barely gone) clean the contacts and replace. I would do this and it wouldn't go even a second before giving the same message. It would only erase the message when I shut down completely but would then do the same thing. It spent the time not working on the charger. I tried to update it and it kept saying to put on the charger, which it already was. Once it started going it didn't show anything on the map so I thought it must be updating but after about 5 mins it said that it needed to be charged as the battery was dead and to not use again til fully charged. It was after a week of this that I decided to return and will look at another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pet hair removal made wasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it’s a pet hair robot vacuum. We have two dogs and a cat and we run it daily. The truth is it works and it learns the room layouts. When the battery runs down it docks itself and after the charge goes out for more. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new “BOB!”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new “Bob!” I press start on my phone and go in the other room and let him do his job. I have a large living room so he had to go back home to charge up. Otherwise it does great touch ups between my cleaning lady visits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job on tile or hardwood floors. Thick carpets are a challenge. It has trouble getting from the hard floor up onto the rug but if it does, the side brushes may hang up on the carpet nap. Then it stops and needs assistance to get free. I removed both side brushes and it works better. My old Neato robot vac actually works better. I probably should have returned this one but it does the basic cleaning job ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Not that great!’

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a year ago, just for cleaning a small area and my 3 x 5 rug. The first month stop charging. I call for support and they sent me another charger. This charger was a different design and the vacuum doesn’t recognized it. It cleans great the tiles, but not my 5 x 7 rug . Great for tiles, not for a dark carpet or rugs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Downside is it only connects to 2.4GHz network. Only worth when you get it on daily deal

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    We love Bob

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bob!!! It’s the best! Only thing I don’t like about it is if it gets jammed it’ll forget the whole map of your house and where the actual base is at! Other than that it’s a great product

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Nice bot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alright so far except it’s navigation can be a little suspect. Hope it’s durable enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum on sale a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this is our only robot vacuum it is hard to compare. It does a great job of picking up dust and dirt. Our house is rather small and has a lot of crooks and crannies that it tends to over clean. Overall satisfied and the sale was put it at a deal. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good decision to purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it and it will cover most of my main level on a single charge. I gave it 4 stars because it will easily get stuck in some chords and rugs and also has a Hard time finding his dock. All in all it makes cleaning much easier so I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first robo vacuum and so far we are very pleased. (Disclaimer - we have only had it for a month so we cannot vouch for the longevity of the vacuum.) We have uneven flooring (larger 16x16 natural slate) and we were concerned that the vacuum would get stuck due to the unevenness of the flooring. But it goes up/down across our floor with no problems. The vacuum gets all of the larger and smaller items, including the dog hair (we have two dogs) and the dirt that the dogs track in from the backyard. HOWEVER, we did buy it on sale (less than $200) and would have never purchased it for its full price of over $700. Worth it for $170 but not worth it if you have to pay more than that!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Helpful in a busy life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great deal of the day. It is fantastic and does a great job if you give it time to make its way around. The downside for me is the side of the trap needs to emptied 1 or 2 times per cleaning cycle.

    I would recommend this to a friend