Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.1 out of 5 stars with 1069 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the Sleepbuds II as comfortable and effective in noise cancellation, leading to better sleep. They appreciate the gentle alarm feature and find the battery life sufficient. However, some users express concerns about the high price, connectivity issues, and discomfort experienced by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,069 reviews
  • Pros mentioned:
    Alarm, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Life savers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was destined to sleeping on the couch until I got these. My partner snores and I had been unable to sleep in the same room, even when listening to music loudly with regular earphones. I gave these a shot based on the great reviews. It's been a month and I haven't slept on the couch since! They do a fantastic job of blocking out outside sounds (and without destroying my hearing / needing a high volume) and are pretty comfortable. I like the charging case too - very convenient to not have to recharge the whole thing by plugging it in every day, and that you can set an alarm with it so no need to worry about not hearing your phone's alarm. I saw that some reviewers dislike the sound options - I feel I'm not too picky with those, they're relaxing enough for me to fall asleep to and prevent me from waking up to snores which is exactly what I wanted from them. I can't speak to durability yet but I hope they will last a long time! I'd likely get another pair if they stop working. Life savers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still needs further work...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painful to use. The materials and the way the charger works; feels cheap for such a high premium price.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Nate! There are three sizes of ear tips included, to help you find your perfect fit for comfort. If you run into any issues charging or using the buds, feel free to reach out to Bose directly https://bose.life/38Q1vZs. I hope the buds continue to assist you with great sleep! Sam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Don’t do it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fell flat. They did nothing for me but a headache in the morning trying to find the lost one in my bed. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to defect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because the left ear unit was defective. It would not detect even though charged 100 percent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose sleep buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them a month or so ago and one of them already started making clicking sounds with or without audio

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Gage,

      Sorry that you're facing an issue with your Sleepbuds II making clicking sounds. This shouldn't be happening, and we'd love to help resolve the problem.

      Given the nature of the issue, we'd appreciate it if you could reach out to our customer support team so that we can look into this further and take appropriate action - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not comfortable when sleeping

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return, just very uncomfortable. Not sure if I have small ears, but the smallest piece still didnt work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there,

      We're sorry you didn't have a great experience with the comfort of the earbuds. We suggest looking out our fitting guide (https://bose.life/3FPBrPI) to ensure maximum comfort.

      You can also reach out to us (https://bose.life/3szZtJe) for help with fitting.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Maybe good for some people. Not good for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too hard to sleep with them. It made all external conditions too silent to relax and sleep

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much noise cancelling, could still here my husband snoring clearly through these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wont stay charged , best buy wont add warranty

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stopped working best buy womt help wint stay charged.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear that you are experiencing issues with the battery, you can try our troubleshooting recommendations here: https://bose.life/3uS0Mox. Should you need further support, our technical teams will be happy to assist you: https://bose.life/3vnYf4x.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: compact fit in ear for side sleeper, good battery life Con: only lasted 2 years, app clunky, charging unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck you can only use them with the app seriously you should at least be able to use with normal music

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Monica, sorry that you're disappointed that you can't play your own music through the Sleepbuds II. In order to achieve a form factor small enough to be comfortable for sleeping, and accommodate a battery that can support sound playback for an entire night, we made the conscious design decision not to stream audio to Sleepbuds. Instead, the sound files are stored on each of the earbuds and played back locally, dramatically extending the audio playback time achievable in this tiny form factor.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Too expensive to be so limited

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like that you can only listen to the Bose playlist. I got bored quickly.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Papi, did you know your Bose Sleepbuds II have the option of using a library of more than 50 sounds, including Bose-engineered noise masking sounds and relaxation content. Choose your favourites to download onto the buds and customise other settings, like a personal wake-up alarm here https://bit.ly/3trfCiJ.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad bad bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever, not worth the $250 poor fitting and you have to only hear what bows says you can

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet expectations. I would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! We are sorry to hear you feel this way and would love to explore this more with you. Reach out to us via our website here https://bose.life/2Obd4Tb.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Ear plugs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Had to return to local Best Buy store. There were no problems and service always great in ft Wayne

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Worth the money?

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I love Bose products. Yea they are pricy, and they may not be the best sounding, but they do what they claim and they last With the sleep headphones, that changed Comfort Top notch. You will not notice them while you sleep Sound Very clear sound and great noise canceling App This is where they fall down. The app is not intuitive and the UI is quirky. You also can only stream their sounds from the app and not add any of your own. These headphones are tethered to the Bose app and nothing else While this works well for the purpose, but limits other functions Like I said, I am not sure they are worth the money, since there are other options that are cheaper and offer more functionality

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Tony, thanks for your support of Bose Products!

      It's excellent to hear that you're impressed with the comfort and sound of the Sleepbuds II, but not so great that you're disappointed with the Bose Sleep app. Back when Sleepbuds were first designed, Bose made the conscious decision to not allow users to stream their own audio, in order to achieve the best size for comfort, and battery life throughout the night.

      We appreciate your feedback and hope you continue to enjoy your Sleepbuds II.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Simply Outstanding w/Minor Quibbles!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, let me say that I like to sleep. I know that is not a controversial statement, but I LOVE to sleep and I always have. My mom said that straight from the hospital I slept like it was my job. Over the years I moved up the rungs of the sleeping company until I was president and CEO of the company. I slept through an F5 tornado in Oklahoma back in the day! Unfortunately, old age, stress, COVID, politics, and a cat that likes to do 0400 zoomies, have ruined my sleeping career. My sleep has been so bad for the last year or so that I was on the verge of asking my doc for sleeping pills, which I really don't want to use, but I was getting to the point that it was seriously affecting my life. I've tried a ton of different things from earplugs, to meditation, to naps, and there was always something that kept it from working as well as I would like or need. I HATE wearing earplugs, not only because I have trouble keeping them, but also I'm a side sleeper and the pillow pushing the earplug into my ear is more of a problem than noise. Meditation has helped with the stress a bit, but that hasn't really carried over to helping my sleep. Naps during the day haven't gone so well because the neighborhood I'm in is bustling during the day and it's impossible to sleep for any length of time with the cars going by, the workers doing whatever work they have to do, and just people who aren't as tired as me getting on with their lives. The Bose Sleepbuds II were are hail-Mary shot at trying to finally get some decent quality of sleep again. Fortunately that hail-Mary has come through for me. It has only been a week since I got them but I'm already doing better than I have in months. So what has been so great about the Sleepbuds II? Here are the pros: 1. Incredibly comfortable: These things are tiny and the silicone earpieces that wrap around them are nicely pliable and do an excellent job giving you a decent amount of passive noise canceling without hurting at all. They are so small that they don't sit outside of your ears at all unlike many earplugs. I can sleep on my side with them in my ears better than I ever have before. The first couple of nights, I woke up with my ears hurting a bit but I think that was because I darn near passed out and I'm not sure I moved my head for most of the night. 2. Great Selection of Sounds: Between the three categories of sounds (Noise Masking, Naturescapes, and Tranquilities), there are 40 different sounds to choose from and you can have any combination of 10 of them loaded into your Sleepbuds. The Noise Masking sounds are there to help drown out the sounds of cars, people talking, yard work, snoring, or whatever might be keeping you awake. It, combined with the passive noise cancelling of the eartips does a very good job of covering up those external sounds. Is it absolutely quiet, no, but it is pretty darn good. I'm a pretty big fan of the water based sounds (rain, stream, surf). The Naturescapes build on the noise masking in that they are a more complex sound with additional depth to them. They add things like birds, or rain on leaves, and such to further help mask outside noise. Finally, the Tranquilities are musical sounds that are ethereal and such that I would never probably use for sleeping but perhaps others might like it. 3. Easy Portability: The Sleepbuds II case is slightly smaller than a hockey puck, so it is super easy to pack into a bag. The top lid slides back to reveal the Sleepbuds in their docking stations and you can also see the battery life and charging indicators. You just drop the buds in and the magnets in the case draw the buds to their perfect charging position and you are good to go. 4. Nice App: The Bose Sleep App is incredibly easy to use and makes it a breeze to connect to your Sleepbuds. It is simple to connect to your earbuds once you put them in your ears and to swipe between sounds that are loaded up or to select new sounds to add. 5. Alarm: Super easy to set an alarm in app that only you will hear and you don't have to worry about waking anyone else. There are a few quibbles I have with the Sleepbuds that I think Bose could easily address with an App update: 1. Make it easier to add/remove sounds from the earbuds: Right now, when you are looking on the app at the Sound Library, the ones that are on the Sleepbuds are down at the bottom of the screen and you have to scroll down to see them. And that is the same for each of the three sound categories. I think these should be at the top. You can also see all of them by just swiping left and right on My Sounds tab but if you are trying to manage the sounds, you have to do that from the Library. Also, you can't just pick sounds to delete from your Sleepbuds. What will happen is that once you try to put on more than 10 sounds, it will prompt you to remove sounds to make room. It will then present you with a list of the sounds on your Sleepbuds and you can select which ones you would like to delete. This should just be a tab as it is. You should also be able to switch the order of sounds as they appear when you swipe left/right in the My Sounds tab. 2. Make it easier to select sounds to download with your Sleepbuds in your ears: When previewing the sounds in the Sound Library prior to downloading them to the Sleepbuds, you will have to listen to it through your phone speaker and not the Sleepbuds if they are already in your ears. It's kinda weird that the Sleep App can't stream the samples of the sounds to your Sleepbuds. By the way, you will only be listening to sounds that you load onto your Sleepbuds from the Sound Library. You will not be streaming the sounds from the app nor can you stream any music or anything else from your phone. So, to wrap things up, I have been very happy with the Bose Sleepbuds II. I am already seeing better sleep in just the week since I have had them. I also think that these have a lot more use to them than just helping you get sleep at night. These things are not cheap and you might balk at the price just for something to help you go to sleep at night, no matter how well it does that. I have already put them to use in other ways as well. The Sleepbuds have also improved my naps and meditation! Naps: I'm still trying to catch up with my sleep and I've always been a fan of naps anyway. The sound masking tech in the Sleepbuds is great at night but it's just as good, if not better during the day when there is an even greater amount of sound preventing you from getting a good nap. Also, I tend to take my naps in my easy chair (I have become my father), and without sleeping on my side, I have absolutely no discomfort in my ears at all! Meditation: The Tranquilities that you can load onto the Sleepbuds are perfect for meditation. Like I said above, they are a little too musical for my taste when trying to sleep but they are absolutely perfect for taking the time to de-stress and focus through meditation. I would really love it if Bose would even add some guided meditation options to the Sleepbuds Sound Library. That may be harder to do since that would be a much larger sound file, but perhaps they can try it for a future version. All-in-all, I couldn't be much happier than I am with the Bose Sleepbuds II. They do just what Bose promises and they do it extremely well. Thank you Bose for helping me get some much needed rest again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waaawaa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife said that she can still hear my CPAP machine blowing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, please reach out at https://bose.life/3nTDo5H for assistance with the noise-masking settings. We would love to help you with this.

      Liam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Pointless, don’t waste your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as described. Didn’t cancel out anything

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      The Sleepbuds are noise masking and not noise cancelling. To get the best out of them, ensure you have the best fit (https://bose.life/3FPBrPI). An use the library of sounds available (https://bose.life/38wTs9s) to find the right sounds to sleep too.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    The case was open and low battery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery won’t charge its like Stuck on 25% So far not a good experience

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! I'm sorry to hear you have experienced issues with your Sleepbuds II not fully charging, but I’m happy to help!

      To remedy this, return the buds to the case and allow them to charge until the long, bar LEDs on the left and right side glow solid before removing them from the case and this will calibrate the batteries. Please note, this can take up to 6 hours of continuous charging, so please do not detach the buds until the LEDs glow solid or the calibration process will restart.

      Still experiencing issues? Please reach out to your local support team at worldwide.bose.com/contact and we’ll be happy to help further!

      Kind regards,

      Jeff - Bose Customer Support bose