Customer Ratings & Reviews
- Model:
- ADS-1200
- SKU:
- 6283804
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ADS-1200 Compact Duplex Desktop Document Scanner's speed, ease of use, and compact size as significant advantages. Many appreciate its duplex scanning capability and lightweight design, making it portable. However, some users experienced issues with the included software and the lack of a USB cable in the package. Concerns were also raised regarding the scanner's paper feed mechanism and its page capacity limitations.
This summary was generated by AI based on customer reviews.
Misfeeds Multi-Page Document
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner works fine when sending a single-page document. When trying to scan a mult-page document, the feeder will misfeed 2 or more pages at a time, thus requiring my constant monitoring. There is no error/misfeed indicator.
No, I would not recommend this to a friendBrand response from Brother
Posted .I understand you are having feeder issues when scanning a multi page document. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://support.brother.com/g/s/id/htmldoc/ads/cv_ads1190/use/manual/index.html#GUID-77B78322-41C7-4976-AD6B-B2BB5D66D2D8_18
Answer Link: https://support.brother.com/g/s/id/htmldoc/ads/cv_ads1190/use/manual/index.html#GUID-1E48D562-98E9-4084-ADE6-6F187C088B51_12
Answer Link: https://support.brother.com/g/s/id/htmldoc/ads/cv_ads1190/use/manual/index.html#GUID-9168B8C6-DB30-46D5-8A08-F2BBE060F8EE_121#KEY=Jam
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support