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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the ADS-1200 Compact Duplex Desktop Document Scanner's speed, ease of use, and compact size as significant advantages. Many appreciate its duplex scanning capability and lightweight design, making it portable. However, some users experienced issues with the included software and the lack of a USB cable in the package. Concerns were also raised regarding the scanner's paper feed mechanism and its page capacity limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 201 reviews
  • Rated 4 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as I thought it would be. I like that it's compact and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfectly. We purchased for one of our county commissioners to be able to travel and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Scanner excellent performer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner for its size " Brother " does a very good job . It's small and easy to handle . Easy to use and store .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother ADS 1200 Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner works great, took a little bit to set up. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only got one scan from it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May very well be a decent scanner but I was trying to get it to work with a Mac -- which it does not do. Somehow got it to work once with it but then after more research found out it is not Mac compatible. Had to return. If you have an Apple product that you were hoping to use this with you'll need to keep looking.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, The ADS1200 is compatible with Mac. Click the link to assist you.
      https://help.brother-usa.com/app/answers/detail/a_id/166688
      If we can be of any assistance is the near future, please don't hesitate to contact us directly. Brother

  • Rated 3 out of 5 stars

    Isn't what I expected for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased wanting one with a USB port to be able to download pics and documents once scanned. The fact that this was not capable to do that wasn't what made me wish I didn't purchase. It was yhe fact that the price didn't have justice. Other more cost effective devices do the exact same thing this does

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper feed

    Rated 1 out of 5 stars

    Don't buy, unless you enjoy yelling at machines

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this scanner. The only benefit of its "portability" is so that you can scream at it in other locations away from your home office. It jams consistently after 4-5 pages, and doesn't have a paper catch tray, so you'll never be able to scan more than 1-2 pages at a time. When it jams, the program requires you to unplug and plug back in. The rollers feed paper in diagonally.. so you look like a scrub if you plan to send any professional documents with black and blurry edges. Better off getting a ScanSnap or just using an app on your phone. Both are better quality, equally portable, have better connectivity options and design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for Teleworking. Does the job well for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, although it scans with slight distortion on the edges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, good and friendly product for daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home or office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working out great for me working from home. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Small space needed works great used for small home office scanning daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast and take up a lot of desk space. Easy to install and software is intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size
    Cons mentioned:
    Usb cable
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Portable Scanner / Setup/Installation Hassle

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother ADS-1200 came at the perfect time in my life. As I try and 'de-clutter,' I'm also trying to help my aging parents do the same while also making things like pictures and documents more accessible to our increasingly digital lives. The Brother ADS-1200 really is extremely compact. I've had the pleasure of using a variety of different scanners from high-end business scanners to those made for more personal use--including one designed specifically for photos. First, out of the box, the ADS-1200 is very compact and can fit practically anywhere. This is good for those with limited space. Second, it's small enough to be very portable. While I find that it's build quality is sufficient for desktop use, I would not want to be throwing this in a bag and bouncing it around the country side without some sort of protection. Perhaps a carrying case? Setup was rather involved. There is no included software, but you do have access to software options via the Brother's website. Keep this in mind if you will need this software out in the field as the scanner is definitely not plug-n-play. Once you've downloaded and installed all the software, I checked for other updates for my scanner and it needed an additional firmware update. While the process wasn't overly complex (at least for me), it wasn't seamless and I can see notice users (like my parents) getting hung up. Additionally, the ADS-1200 isn't wireless so it will require a USB (C) cable to connect to your laptop. This IS NOT included for some reason with your scanner. Make sure you either have an adapter or a true USB C cable to use. Once you do have your cable, the good thing is that the scanner can be powered entirely off of the cable which makes it great for portable/field use. Once you have your scanner setup, scanning is relatively easy and quick. The ADS-1200 does full color duplex scans via the automatic document feeder which claims to hold up to 20, but I'd recommend less to minimize potential feeding issues (sporadic) with 15+ pages in the ADF. Scans were quiet, quick, and of high quality. The software you download can further enhance your scans should you so desire. Whether scanning full size documents, business cards/IDs (built in slot/scanner), or pictures, the Brother ADS-1200 handled them well. Occasionally, documents (particularly longer documents) would come out slightly crooked. This isn't a huge issue for what I'm doing, but if you're one of those people where everything has to be straight, it might annoying. In conclusion, I would recommend the Brother ADS-1200 for any light-duty scanning that you might need. Personally, it's helping preserve family memories that have been stored in boxes collecting dust. Now, they'll be digitally available forever. It's small size and portability also means that I can do this while still socializing with family. I sat mine on the coffee table and worked a couple of hundred pictures while still getting to visit with family rather than being stuck in my office with my multipurpose scanner. I can also throw it in a bag (gently) and take it to where my family lives and do work there. I think the ADS-1200 is a nice option for your scanning needs and won't break your bank in the process. Pros: *Size *Portability *Can be powered via USB or AC Adapter *Speed *Noise Cons: *Feel like it should've come with or have a carrying case to protect it during transport *Doesn't include REQUIRED USB C cable. Since most people don't have USB C cables sitting around like they do USB A cables, I feel like some people will be surprised and disappointed once they get home and can't use it. *ADF gets prone to misfeeds above 15 pages. But for a portable scanner, 15 should sufficient for most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little scanner. Everything you need and even scans cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my small office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice medium priced scanner for my small office. Ordered online and it was brought to my car!?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustration.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Manual provided for set-up or use, making the process for set-up and use frustrating.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    good product for scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for scanning and printing the prodect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing works awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about a month now and for the price the thing works awesome

    I would recommend this to a friend
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