Customer Ratings & Reviews

I have been very happy with this machine. It does everything I need it to do and has a fast, smooth operation.

Worked well when matched up with both an iPhone 11 plus and new iPad! Doesn’t bunch up with numerous feeds!

Brothers customer support was very helpful to set up and explain every thing it was easier than I expected

Excellent option for remote working / home office equipment that brings efficiency

Everything was great except the cable they recommended was not the correct one and had to order it elsewhere.

Good product and great for what it need it for. 5 stars

Had for 2 years now. So far so good. Upgraded the scanning software.

Nothing to say about product. I do not know why this feature is required

Excellent with Mac and Windows.Also compatible withNeat utility

very good product. I have been using this product for over a month. It is working very well for me.

The device works very good. I'm happy with operation. Software from Brother could use some tweaking.

This little scanner works as well as the larger ones. Great resolution!

I LOVE my Brother Printers. I have a black and white laser printer, and a color laser printer, and they're far and away the best printers I have ever owned. They're well-made, they perform at consistently high quality, and need very little maintenance to work well. Does this wireless desktop scanner keep up? Yeah, actually. The body of the device is heavy enough to not get pushed around by larger pieces of paper and I couldn't get it to tip over accidentally. There's a lot of thought put into space considerations for this scanner - the lid doubles as a cover. The touchpad is large enough to accommodate large fingers, too. The footprint of the scanner is very reasonable (for those of us who suffered through the advent of flat-bed scanners). It is as speedy as promised and the resolution on the scan is very high quality. Setup is a breeze (it took me 10 minutes, and only then because of the odd labeling on some of the touchscreen menu items). One physical downside: there's no collection bin that collects the papers scanned through, so they just sort of scatter on your desk or on your floor (or, if you're clever: land directly into the recycle bin). My only other complaint is the "save-to" endpoints are kind of clunky without additional free software. You can set up an FTP server, you can set up an SMTP (email) server, you can eschew the wireless awesomeness and connect via USB to a computer... before you can even get there, you have to dig into the manual for one line which tells you the default password for the on-screen software. For so much attention put into the physical device, this level of inattention was offputting. The device itself cannot directly upload to Dropbox or wirelessly to the computer unless you use the Brother software on your computer or have some sort of FTP server and there's no default SMTP server settings from Brother. If you have an IT pro helping you, no problem. If you're DIY, you're gonna want the software. The software is not highly rated, but set up for automatic Dropbox uploads took all of 3 minutes and scanning then only requires a button push. The majority of business users (esp. small business) are going to love this, it'll save you a minor mint on digitizing your contracts. Parents will love this because you'll be able to scan your kids' art and preserve it for later scrapbooking.

In an age where all-in-one printers abound one may ask “Why should I purchase a dedicated scanner?” There are two answers for that 1) being for hi-resolution scanning good enough for professional desktop publishing and 2) fast scanning for documentation purposes. This scanner fits the latter. A bit larger than a carton of eggs, this scanner is fast for its class. It scans at 25ppm which is a jump from the using 16-18ppm scan rate for portable scanners of previous generations. Having duplex capabilities that rate can be doubled further making it a perfect tool for small office and home use and also for road warriors who need the size and speed of scanning. People who work with numerous documents and who need to digitize documents such as those in the legal profession, insurance and real estate industries would greatly benefit from this. The ADS-1700W supports wireless connectivity albeit at 2.4Ghz only but also has support for USB 2.0 and 3.0. That said it gives the scanner versatility regarding its usage. Aside from scanning and saving to your computer, it can save it to the cloud. It has support for saving documents in a network drive, an ftp site, an email server and popular cloud services such as Dropbox, Google Drive and OneDrive. And most conveniently even on a USB drive. The scanner works both through your computer or directly through the unit itself. Do note that with a USB drive, you do not need a computer to scan documents and pictures. In addition to that is that the scanner provides support for what Brother terms workflows wherein you can program routine tasks and saves them so that you have one-touch operations for your most routine tasks. Add to that there is a built in card slot so that you can easily scan business cards and id cards which is a nifty feature not found in other scanners. As part of cost cutting cutting measures like what most other tech companies do, the scanner no longer comes with a full blown manual and a cd for software. The software for the ADS-1700w iPrint&Scan is downloadable from the Brother website and is quite capable as a scanner app but upon schecking my installed apps it occupies almost 1GB of space. If you want a smaller profile Windows Scan app can be used though it has limited functionality for the scanner including the ability to scan ids and create workflows. Nonetheless, it still works for basic functionality. Also included are PaperPort and Power PDF software from Nuance. While the former is free if you register, the latter is not free and only offers a 15-day trial. As for my own use I have no use for this as there are free and online options for the functionality the bundled apps offer. What is missing though is a OCR software for conversion to document and spreadsheet files and a receipt reading app. These added features are often found in other scanners and is a minus for Brother. AFAIK the previous scanner the ADS-1500 has a reader app and even a receipt carrier sheet. Overall, I am satisfied with the feature set of the ADS-1700W. However, due to the lack of additional software features for this scanner, I will give one less mark. But still this is still a very much capable product and would still recommend this given that the software limitations would be considered.

My new scanner works superb. It works fast and convenient. The only challenge is downloading the app in pc to connect with the scan. But it worked out well.

I like how easy it is to carry. Set up instructions should be more detailed

Perfect for home, school, office, and travel. Easy to use and setup.

very good for small home office.... keep less space than regular scanner.

I am an NSA and this scanner is a little Finicky but works great!

Needed scanner to be able to scan more than one page at at time this did the trick