Customer Ratings & Reviews
- Model:
- DCP-L2640DW
- SKU:
- 10116806
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product for home or personal use with print ,copy and scans future.
I would recommend this to a friendHappy buyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered ahead of promised time easiest way to buy from the comfort of your house
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great. The only thing I had to do was to block Brother from sending me messages even though I unsubscribed to everything.
I would recommend this to a friendHorrible touchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because the touchscreen was horrible! I homeschool and print stuff a lot!!! I do a ton of double-sided printing and it was not a simple process to get that and didn't have the ability to make a shortcut like my prior brother. I got a different model and it's much better.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I understand you are planning to return the Brother DCPL2640DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/DCPL2640DW
Everything we wanted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we wanted! Love the large document feed - especially for scanning.
I would recommend this to a friendExcellent value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using Brother MFC for several years now for home use.
I would recommend this to a friendFast scanner. Toner empty too soon.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Fast auto document feeder. Con: Toner that came with it only lasted two months! My old bare bone brother lazer printer lasts about a year before replacing. Also, this one did not come with the touch screen like my old one, which made it seem cheap and navigating through the menu is rough.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/DCPL2640DW
brother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice printer but toner did not last long was difficult to connect but ok printer
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you did not get the toner yield not as expected with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you.
If you feel you aren't getting the correct yield out of your toner cartridge, consider the following:
1. Is the toner cartridge the starter cartridge that came with the machine or is it a replacement toner cartridge?
If the toner cartridge is the starter cartridge that came with the machine, the start cartridge has a lower amount of toner compared to the standard and high yield replacement cartridges and doesn't yield as high a page count as the replacement toners.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509260002/workspaceContext/workspace/processedPrint/Answer/186203
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/DCPL2640DW
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems very slow at times and it will just randomly stop printing. I have to go in and cancel the items in the queue and start over.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having some software issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/DCPL2640DW
Nice printer difficult to navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too difficult to connect to internet. I have tried multiple times and have a hard time and I am kinda techy so I can imagine someone that doesnt know about technology.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing connectivity issues with the Brother DCPL2640DW. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Brothers printer and geek squad support. When I called after it did not work, the geek squad person referred me to tech support and a $40 charge to try to fix it. I refused and went to the store. Geek squad is coming to my house. I spent 40 minutes of wasted time on the phone.
No, I would not recommend this to a friendBest copier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother copier best one I ever had. Don't have to worry about color cartridge. It's in all black wireless copier.
I would recommend this to a friendDon't buy this printer/scanner/ etc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks! No password on the back so I cannot register it or get updates. I don't like that you can't scan if the toner is out. It keeps telling me I need paper and it's half full. It mangles envelopes, they come out wrinkled and crooked. I need to return it actually.
No, I would not recommend this to a friendNice printer but issue with wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer but it doesn't remember the wifi so I have to constantly put the password in
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing connectivity issues with your Brother DCPL2640DW. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
replacement copier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward setup. Took some time since was that familiar with Brother. Easy connection to the internet and works great. A lot of bang for the buck with this unit
I would recommend this to a friendNetworking is Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brother's printer is not a user friendly product. I had difficulty with he cartridge and support was bad. Go that working then tried networking to ethernet connection. It did not work. It is not Apple friendly either. BestBuy was very helpful and refunded my money.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor and that you are planning to return the Brother DCPL2640DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/DCPL2640DW
Bad Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and let it wet outside. If the delivery guy just used his common sense, i could have used the box as a present.
No, I would not recommend this to a friendDCP-L2640DW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot load the printer to my computer. Have tried aeveral times to load a new driver but there is no driver for my printer in Brother driver downloads.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having driver installation issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32504250004/workspaceContext/workspace/processedPrint/Answer/179196
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/DCPL2640DW
Avoid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanning feature will not connect. The app on the app store will not download.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having scan and apps issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32506200001/workspaceContext/workspace/processedPrint/Answer/178479
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32506200001/workspaceContext/workspace/processedPrint/Answer/178477
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32506200001/workspaceContext/workspace/processedPrint/Answer/173849
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/DCPL2640DW
One of the best printers ive used.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brother DCP-L2640DW printer is one of the fastest printers I’ve ever used. For black and white copies this thing does a fantastic job with all the features that it has. Wireless printing worked so effortlessly with the WiFi network; that’s because this was one of the easiest printers to set up. The Brothers app gave me a little trouble setting up but manually used the LCD screen to connect to WiFi. DCP-L2640DW looks nice inside an office and there is a fax feature here as well. Making. Copies of a document were less than a few seconds with each print. Laptops, Tablets, and cell phones are all connected to the printer without a problem. The packaging was perfect and nothing was broken inside the printer when received. I’ve had a good time printing with this one for B&W documentation. It’s one of the best if you are looking for a printer without color and prints at an insane speed. It’s perfect for a printer and that alone deserves 5/5 stars. I never had a printer where I set it up with the speed and quickest that I did. No issues concerning WiFi connectivity. As far as ease of use go this is up there on my list. Without being a tech guy I would recommend this printer to anyone.
I would recommend this to a friend