Customer Ratings & Reviews

The Brother DCP-L2640DW was so easy to set-up! I am not a techy person and I had this set-up quickly. Easy to follow directions and the download made the installation a no-brainer! I would tell anyone looking for a new 3-in-1 printer take a look at the Brother!

This is a great printer. I previously owned a Brother printer which lasted for about nine years. My only issue with the new printer is that when you need to lift the printer cover to put in a sheet and then close it, it tends to slam shut no matter on how you try to prevent that from happening.

Works very well. Very good software. Simple install.

I have not had any challenge using it and i love the fact that it has two plates to place papers for copying. Highly recommend

The setup was very quick and easy. A few short comings. 1. If it goes into a deep sleep, sometimes you have to power off and back on to wake it up and use it. 2. The software instruction need improvement. I have to hit scan on the machine , then run to the computer to tell it which program to scan to. I have not found a way to have a default scan program/ folder. The previous model allowed a default program. I am sure all of this can be fixed, if instruction were written by a user and not a tech writer engineer..

easy to set up...3 in 1. easy to operate.? Ubuntu

Love my printer. So easy to print quickly from my cellphone.

Wonderful Service. Customer service was great. Website was easy to use

Needed a printer and scanner especially at tax time

For the price this was a overall good purchase for this Brother Printer.

solid printer, but balky. Very difficult to set up because of tiny LCD screen; remote print does not work

purchased from Best Buy because i can depend on the value along with the Geek Squad if any assistance is needed.

Excellent value. Brother printers are high quality & very dependable.

Good quality easy to set up happy with photocopy machine.

This printer is an outstanding one for Home office use and just general printing tasks. It’s two sided print capability along with it scanning great features. It’s a great update from My previous brother printer that had become outdated.

Printer constantly refuses to connect to network. Contacted Brother and they finally gave up and said it would not work with 5G network?? Contacted Best Buy tech folks and they eventually got it to work via various software downloads. Worked for a couple of days but same problem has returned. Every other wireless device in our home works flawlessly so not a network problem. Also has a frustrating automatic "Deep Sleep" requirement that requires you to manually wake up the printer every time you wish to print. Will return today. Extremely disappointed

Great black & white printer...quick & fine printing at a decent price. Was a bear to set up; only workable set-up option is through an smart phone.

Very nice printer and easy to install and used.We love it.

Great Product for home or personal use with print ,copy and scans future.

I returned this because the touchscreen was horrible! I homeschool and print stuff a lot!!! I do a ton of double-sided printing and it was not a simple process to get that and didn't have the ability to make a shortcut like my prior brother. I got a different model and it's much better.