Customer Ratings & Reviews

Pro: Fast auto document feeder. Con: Toner that came with it only lasted two months! My old bare bone brother lazer printer lasts about a year before replacing. Also, this one did not come with the touch screen like my old one, which made it seem cheap and navigating through the menu is rough.

Everything we wanted! Love the large document feed - especially for scanning.

Great black & white printer...quick & fine printing at a decent price. Was a bear to set up; only workable set-up option is through an smart phone.

Have been using Brother MFC for several years now for home use.

solid printer, but balky. Very difficult to set up because of tiny LCD screen; remote print does not work

Brother copier best one I ever had. Don't have to worry about color cartridge. It's in all black wireless copier.

too difficult to connect to internet. I have tried multiple times and have a hard time and I am kinda techy so I can imagine someone that doesnt know about technology.

I returned this because the touchscreen was horrible! I homeschool and print stuff a lot!!! I do a ton of double-sided printing and it was not a simple process to get that and didn't have the ability to make a shortcut like my prior brother. I got a different model and it's much better.

It seems very slow at times and it will just randomly stop printing. I have to go in and cancel the items in the queue and start over.

Not a good replacement for my other borther printer. This leaves a black line on the far right of the pages. Sucks.

nice printer but toner did not last long was difficult to connect but ok printer

good printer but it doesn't remember the wifi so I have to constantly put the password in

I bought a Brothers printer and geek squad support. When I called after it did not work, the geek squad person referred me to tech support and a $40 charge to try to fix it. I refused and went to the store. Geek squad is coming to my house. I spent 40 minutes of wasted time on the phone.

Doesn't connect to windows 11. Website is terrible. After finally finding software it doesn't work. Terrible customer support.

Brother's printer is not a user friendly product. I had difficulty with he cartridge and support was bad. Go that working then tried networking to ethernet connection. It did not work. It is not Apple friendly either. BestBuy was very helpful and refunded my money.

Cannot load the printer to my computer. Have tried aeveral times to load a new driver but there is no driver for my printer in Brother driver downloads.

Delivered and let it wet outside. If the delivery guy just used his common sense, i could have used the box as a present.

The scanning feature will not connect. The app on the app store will not download.

Brother DCP-L2640DW printer is one of the fastest printers I’ve ever used. For black and white copies this thing does a fantastic job with all the features that it has. Wireless printing worked so effortlessly with the WiFi network; that’s because this was one of the easiest printers to set up. The Brothers app gave me a little trouble setting up but manually used the LCD screen to connect to WiFi. DCP-L2640DW looks nice inside an office and there is a fax feature here as well. Making. Copies of a document were less than a few seconds with each print. Laptops, Tablets, and cell phones are all connected to the printer without a problem. The packaging was perfect and nothing was broken inside the printer when received. I’ve had a good time printing with this one for B&W documentation. It’s one of the best if you are looking for a printer without color and prints at an insane speed. It’s perfect for a printer and that alone deserves 5/5 stars. I never had a printer where I set it up with the speed and quickest that I did. No issues concerning WiFi connectivity. As far as ease of use go this is up there on my list. Without being a tech guy I would recommend this printer to anyone.

Running an in-home business requires a reliable printer/copy machine that can handle lots of printing. With so many brands in the market, it may seem hard to decide what to go with. With a reputation like brother’s, you really can’t go wrong. I’ve used many of their products in the past and have never been disappointed. So, I decided to go with the Brother - DCP-L2640DW for my in-home business. The setup is super easy. The app makes everything even easier, and has so many useful features for any business. The prints are nice and clear, and without any problems so far. You have multiple connection options that make it super efficient. Another big plus is the compact design of the printer that allows me to put it just about anywhere in my office/home business. The huge box made me think it was going to be big and heavy, but I was surprised at how light it is. As for print speeds, being that it is a black and white printer, the Brother - DCP-L2640DW is really fast. I am able to print a loan signing packet super quickly with this printer. Like many other brands, brother has an ink/toner subscription service that helps me to not run out of toner. The only downside to it is the fact that I can’t print in color. That would definitely be a great option when trying to print flyers for your business. Overall, the Brother - DCP-L2640DW is a great addition to my in-home business. I would definitely record it to anyone.