Customer Ratings & Reviews

This printer is a dream. Easy and consistent connectivity. Great scanning. Great printing, fast and affordable. No paper jams so far. I had a brother prior to my last HP, and the whole time I had the HP I was counting the days until it failed so I could get another Brother. Very satisfied.

Thus far - about 3 weeks - i have thoroughly enjoyed using this printer. It prints quietly, quickly, and with crisp black result. Am still in a learning curve as this replaces a nearly 15 year-old injet printer; but am really thrilled at having a laser printer at so reasonable price!

Brother makes great printers that last forever. This one proved to be a pain to connect and install on my Windows laptop via WiFi and even more of a pain to install on my wife's Chromebook. Once installed its a great printer, copier, scanner and is very fast printing.

Great product. Easy to set up and use. I would recommend this to others needing an at home 3 in 1

I have had it for about a week. LOVE IT! The print quality is great! Be aware that it only makes black and white copies...which is fine with me. I have an extra printer that prints color if need be. Looking forward to not having to continually buy printer ink!

Easy set up. Quality printing and scanning. Very pleased with this purchase.

Good, easy to setup on network. Copy, scan and setup menu easy to implement. Envelope printing is little inconveinience in setting up.

After 12 years my Canon all in one printer finally quit printing. It wasn't worth the cost of repair so I began the stressful search for a suitable replacement in my price range. I sellled on two models so next came the selection of a reliable vendor. I decided on Best Buy for a couple of reasons: They had a good customer rating and they had the geek squad incase anything did go wrong. .When I checked availability they had both models and the store servive was kind enough to go over the differences. I chose the Brother model and also got the 5 year service contract for $35. So far the printer is working great and I hope it will for the next 8-10 years. Best Buy also stocks the replacement toner for the same price as the online suppliers including Brother. Ive bought several other products over the years at this branch abd have never had a complaint.

Amazing all in one laserjet printer. I love how rhe toners are not expensive and this is such a workhorse printer. No complaints what so ever

We have for years been HP printer owners so when the last one died after only 5 years of very little use, I went to replace with another HP. I bought one of similar size as the one that died. Customer support was HORRIBLE and after one week of use my husband said the black ink needed replacement cartridge, there are 4, one is black they each cost about $70. I can't afford ink replacement costs, especially weekly! I shopped and learned Brother to be reliable brand and learned that lazer cartridge lasts longer and costs less per page and has other benefits. Installation was a breeze thanks to their app and self installing. We've had it for about a month and all goes well. I'm very happy with this choice. My friend who is also HP user has switched to Brother as well for all the same reasons. I recommend this to everyone. Read the reviews, they are all good.

Purchased this to replace a less than 2yr old dead DCP-L2550DW. The motherboard was dead, apparently a common issue with Brother printers. Purchased this DCP-L2640DW with an extended warranty. I am a System Administrator since 2000, and I've installed, fixed and administered 1000's of printers and always had good luck with Brother printers. Some how my DCP-L2550DW only lasted just shy of 2yrs. So about this new printer, it does not share the same consumables as other models, and its the same exact size as my old DCP-L2550DW. Functions are the same as well. Driver package is a bit like HP where they load ads about their toner service. I like the mobile app that allows you to scan to PDF easily, then you can either email, save to your cloud storage service, or text the file. HOWEVER my issue with this is the scans using the sheet feed are always about 5 degrees to the right. Its crooked!! I opened a ticket with Brother support and no one reached out, not by email or phone, but I did get the survey email. I am not happy about this! Printing is normal, you will not be amazed unless you're coming from an inkjet printer. Speed is on par with a base model laser. Overall I am not impressed with a newer model of the one I am replacing, and not happy with Brother's lack of support and poor customer service.

This item was purchased for our cooperative library for public printing. Purchased after installed one in my apartment. Excellent printing & copier.

The printer speed is very helpful.Quite operation and WiFi connection is stable.

Great printer. Would recommend. Easy to use. Has many options

You can’t beat this laser printer for the price! It prints great and is super fast. If you need to produce a lot of black and white items, this is the way to go!

Nice compact printer/copier that is fairly easy to understand.

I had the previous model which worked great for many years until scanning a shipping label and the label getting stuck under the roller. This is exactly like the previous model but faster. Great printer.

This is a very nice printer package. Great quality, crisp printing, and ink is clear, no smudging or muted tones. I like that i can print from my phone. Sooooo nice!! Happy with our purchase.

Great device that focuses on what an all in one should do instead of jazzy screens. It prints well, was easy to setup, and quickly connected to WiFi. It is a little noisier when printing, when but not terrible. It’s perfect for my occasional printing at home without having to worry about expensive ink cartridges drying out.

Great printer and fits the needs of our office! We are small counseling practice and use the printer for basic copies and scans mostly.