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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 177 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 177 reviews
  • Rated 5 out of 5 stars

    Easy to use and set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to set up. I can now print from my laptop, iPad, and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up! would buy again. Does it all in a small package!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cumbersome setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, but setup is cumbersome. Needs to go online immediately for software so be prepared to wait. Prints well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any challenge using it and i love the fact that it has two plates to place papers for copying. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, Setup and printing was quick and painless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a overall good purchase for this Brother Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer is of Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. Provides for great value in a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer and scanner especially at tax time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most reliable printer; I’ve been using one at home for many years and bought another one for my wife’s work! I’m sure it will last 100 years and then spend another 300 years in a museum! It just can’t break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints fast and scans fast too. I like this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for all functions with a great price! It can scan, copy and print, installing is easy, connect to computer automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service. Customer service was great. Website was easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is very good. I so liked every time. It’s helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply the best printer/scanner ever, If you don't mind black and white it super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print. Copy. Scan. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Go to printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a workhorse for my small business needs. Dependable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. I previously owned a Brother printer which lasted for about nine years. My only issue with the new printer is that when you need to lift the printer cover to put in a sheet and then close it, it tends to slam shut no matter on how you try to prevent that from happening.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very quick and easy. A few short comings. 1. If it goes into a deep sleep, sometimes you have to power off and back on to wake it up and use it. 2. The software instruction need improvement. I have to hit scan on the machine , then run to the computer to tell it which program to scan to. I have not found a way to have a default scan program/ folder. The previous model allowed a default program. I am sure all of this can be fixed, if instruction were written by a user and not a tech writer engineer..

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Rated 4 out of 5 stars

    Brother L2640

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Easy to use!!! Only thing is the toner. It seemed like there was still ink left after shaking the container; yet I still received an error and had to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5*****STAR PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother DCP-L2640DW was so easy to set-up! I am not a techy person and I had this set-up quickly. Easy to follow directions and the download made the installation a no-brainer! I would tell anyone looking for a new 3-in-1 printer take a look at the Brother!

    I would recommend this to a friend
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