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Customer Ratings & Reviews

$257.95

Customer reviews

Rating 4.6 out of 5 stars with 299 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 299 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print. Copy. Scan. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and user friendly. Have used this model which helped in deciding to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    brother printer copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works like it is supposed to.. wasn't too difficult to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Very good software. Simple install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is perfect for my needs and was delivered on time. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refresh is worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new printer. Refresh ink toner program offered free 2mon trial and you had to sign up in order for the warrant on the machine to be activated . Billed $14.98 1 month later and received nothing . What they don't tell you is that your printer will be connected to their wifi system and you will be billed a monthly amount and also be billed for each page that you print . It is also difficult having to search through your brothers account information in order to find the page that allows you to cancel this plan . I had the basic plan according to the account and was still billed $14.98, for what I have no earthly idea, never got anything in the mail from brothers and they can't replace the toner to the machine via wifi .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5*****STAR PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother DCP-L2640DW was so easy to set-up! I am not a techy person and I had this set-up quickly. Easy to follow directions and the download made the installation a no-brainer! I would tell anyone looking for a new 3-in-1 printer take a look at the Brother!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. I previously owned a Brother printer which lasted for about nine years. My only issue with the new printer is that when you need to lift the printer cover to put in a sheet and then close it, it tends to slam shut no matter on how you try to prevent that from happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection via USB was very easy to set up. Operation is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up...3 in 1. easy to operate.? Ubuntu

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    cumbersome setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, but setup is cumbersome. Needs to go online immediately for software so be prepared to wait. Prints well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very quick and easy. A few short comings. 1. If it goes into a deep sleep, sometimes you have to power off and back on to wake it up and use it. 2. The software instruction need improvement. I have to hit scan on the machine , then run to the computer to tell it which program to scan to. I have not found a way to have a default scan program/ folder. The previous model allowed a default program. I am sure all of this can be fixed, if instruction were written by a user and not a tech writer engineer..

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. So easy to print quickly from my cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any challenge using it and i love the fact that it has two plates to place papers for copying. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Brother printers are high quality & very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to set up happy with photocopy machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service. Customer service was great. Website was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer and easy to install and used.We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-around printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an outstanding one for Home office use and just general printing tasks. It’s two sided print capability along with it scanning great features. It’s a great update from My previous brother printer that had become outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer and scanner especially at tax time

    I would recommend this to a friend