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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,262 reviews
  • Rated 5 out of 5 stars

    Love it only used twice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far but not sure if it’ll do legal paper size. So far I’ve only printed 8.5x11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great! runs well, but there is an issue of selecting print color on windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy in Ft Gratiot is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We love Best Buy. This store always provides great service and assistance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great whenever it manages to stay connected to the network. The toner that came with it ran out really fast and the new toner isn't cheap (45+tax). I purchased this for our home office and homeschooling but I would not recommend it because of the connectivity issues. I want to be able to print without having to fuss with the printer every time. Now, a year later it's going to the recycler because it won't install on my computers.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I am sorry you are experiencing an issue with connecting your printer to your computer. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please contact customer support for assistance with connecting the printer. https://www.brother-usa.com/support/hll2395dw Brother

  • Rated 5 out of 5 stars

    PRINTER REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BROTHER PRINTER IS WORKING WELL, MY HOPE IS IT WILL LAST ME MANY YEARS, WITHOUT TEARS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years still going strong. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. No more worried about ink drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer this is what I really wanted, I have been using a lot it is excellent equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer but annoying issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the machine prints, it is fast, quiet, and gets the job done. Like other reviews and many folks online, the printer has trouble waking from its "deep sleep" to print. I am continuing to search for a solution but be aware of that issue (which apparently affects a lot of the new brother printers). Solution can be as simple as turning machine back on but sometimes you must restart and sometimes pull the plug and then restart. A good machine but if I can't find a solution, will be forever annoying.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing network issues with the Brother HL-L2395DW printer and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll2395dw Brother

  • Rated 5 out of 5 stars

    Great laser printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It is very easy to setup; wireless connection works perfectly. I recommend it 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. The only yhing missing is fax but it’s easy to work around that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get away from color printing for a long time, so opted for a black laser printer. This did not disappoint. Am very happy with it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, thank you very much. Best buy never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PRINTER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my home office, this one is perfect for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best air printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really ease to AirPrint with this printer from any device in any room even from the 2nd floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best printer i've ever owned. Which tbf isn't a high bar to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, I'm a repeat Brother Printer customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with my laser Brother printer so far, I have not used it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was so helpful. happy with my new printer! happy with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already submitted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already wrote a review, and submitted it to Best Buy

    I would recommend this to a friend