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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,262 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its a great printer have to get new ink cartridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift, good purchase. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total package

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for work and school. We all use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LASER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE ,SORRY I WAITED SO LONG TO BUY,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and the geek squad person was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer, the toner is a bit expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer it broken so I decided to get a new one. I got this printer because it wireless and it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laser buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was not very knowledgeable about my purchase. Fortunately I am familiar with laser printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy setup and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Linked up (bluetooth) to the family's phones for quick and easy printing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only prints 1 page at a time and sends all sheets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you put several sheets in the “to print slot,” it sucks all the sheets through the printer at once. Only the top page is printed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as expected. No issues at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brothers Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the way it prints envelopes. Too much work to open a back cover to print an envelope.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t's a little big in size and somehow slow start up but overall satisfied with functionality so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Easy to use! Good buy! I would by it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good but manual feed jams a lot so you have to feed each page individually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No written instructions with unit. Toner ran out after only 550 copies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No manual scanning impaired.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in ready worked for me. Still cannot figure out scan to computer but hopefull.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    I won't buy any more Brother printers.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my home-school student because I was sick of getting scammed on printer cartridges that only printed 50 pages before "needing replaced." Unfortunetly while this thing worked great for the first year, no joke it broke down the day the warranty was up. Less than 2 years after purchase it gives constant error messages and spills ink on the pages. Brother's customer support "helpfully" provided a address two cities away were I can pay to have this junk fixed. I have a better idea, I won't buy anymore Brother products.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that your Brother HLL2395DW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Set up on secure network a little difficult. Needed it support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Challenge of buying a printer in December.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is working. Ink in it only printed about 200+ pages. Also I started ordering it at Best Buy in the first half of December. But it did not arrive until Dec. 30 th. It’s working just fine except it for the reduced amount of available ink. So printer itself is 4-5 stars.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother