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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,262 reviews
  • Rated 4 out of 5 stars

    what di i do with the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an instruction sheet on using the key board would have been nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until it just stopped working, does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality nice color easy to installed toner last good while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer....say's the toner is low way to early, but not a big deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer. Difficult to interprit controls and instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copier works well HOWEVER, I wish I had noticed there is no paperfeeder

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed in a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was good when it was working. The touchscreen was responsive and easy to use. However, mine simply refused to turn on at all after like 4 weeks I received it. And I was amazed by the fact that it had already passed exchange period of Bestbuy. Anyway, the lesson I have learned so far is: 1. Double-check Bestbuy’s deadline of exchange and test your machine as much as possible before it. 2. Brother’s customer service is non-existence during the pandemic. I waited on the phone for 45min for 3 days and no one picked up the phone once. 3. If your package was shipping to you thru OnTrac, be extra careful, they are very careless with the packages.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing power issues with your Brother HLL2395DW. We'd like to help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friend had an issue installing not connecting right with hp computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is good printer, I like it. I would be recommended to friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great printer no drivers on web site

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer no drivers for it on web site directed to use. I did get the drivers but I can’t print from the internet, I have to save to computer so I can print. I need updated drivers can you help.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I'll be more than happy to assist you with the full drivers and software download for your HL-L2395DW. Click the link below:
      https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2395dw_us_as&os=10013 Brother

  • Rated 1 out of 5 stars

    This printer would not pair up wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to pair up to my devices for hrs. It only printed when I set it up with a printer cable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and economic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and economic I would definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no more color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dump the ink jet color printer and all those dried out cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. It's a printer. It prints whatever can print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works good. we are satisfied with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother Printer Died After 5 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the Brother printer, because of all the good reviews. This printer died after a five months of use. It was used once to twice a week if that!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I understand how upset you are with the machine not working after 5 months. Please contact us by Email or Chat to provide additional trouble shooting steps. https://www.brother-usa.com/support/hll2395dw Brother

  • Rated 2 out of 5 stars

    tough on paper constantly says to check even thoug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tough on paper constantly says to check even though it is full of paper

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand the Brother HL-L2395DW keeps giving no paper error message and we can understand your frustration. Please make sure the recommended paper is being used. Click the link to clear the error message.
      https://help.brother-usa.com/app/answers/detail/a_id/151827

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Printer itself is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 in 1 printer itself is great, set up was not easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Directions and illustrations could be clearer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bobby g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer,the WiFi connection was pretty easy.

    I would recommend this to a friend