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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,262 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, I have for 2 years using it daily and I had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Affordable Laser Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most affordable laser printer in the market. Fast printing. Good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with disconnections. Very reliable and works everytime

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Work from home printer!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast printer, worth every penny. I will never purchase an inkjet printer again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Oh Brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Fast prints. Would be nice if it had a port for memory devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a solid, reliable printer. It lasted me for 10+ years of moderate usage. I almost felt like it deserved a funeral after it finally died. I am replacing it with the same brand, similar model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 4 stars because we haven't used it enough to reveal any weaknesses. Everything works as expected including dual sided printing and internet printing. For internet printing we are using a wired connection to the printer so YMMV with wireless. It is noisy as some other reviews have noted but that is a don't-care for us. I like the UI but our old printer was a 13 year old HP 3020 so pretty much anything would be an improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer 2 years ago and it still works great! Recommended and bought another one for my uncle. I really like the AirPrint feature which you can print directly from your iPhone without installing of any apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably a Fire Hazard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to work but it causes my overhead lights to flicker, my electronic doorbell to crackle and my remote control patio decor LED lights to come on. All of these are on my sun room circuit. This "energy efficient" printer should not have that much of a power draw, so something must be wrong with the internal circuitry. I saw another review where the same problem occurred. I will be contacting Best Buy for a return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish would run osx Big Sur and toner and imaging drum was cheaper but I still recommend its cause its got killer fax machine but you still have connect to phone line unless it has an app u can do fax over wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Louder than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an okay printer for the price but very loud. Had to remove software from startup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Brother :-(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 3-4 times since purchased. Power light is on but display remains dark and printer will not print. Bother customer service could not assist. I was informed to reach out to a service dealer. What a waste of $350.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    WiFi feature not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints nice quality, but after hours and hours of trying to connect my MacBook and iPhone via WiFi and/or AirPrint I never had success and am unable to use that feature which was main reason to purchase this printer. I have yet to find a contact number for further help. I have tried all the fixes I could find online to help fix the issue. I also didn’t think it came with toner (as I am pretty sure it said sold separately) so had purchased that but it already had ink toner so wasted extra money on that. Not too impressed.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing connection issues with your Brother HLL2395DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, just what I needed and the ink does not dry out. The pages are very crisp compared to the printer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. no problem hooking up to wifi in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer………………………………. …………………………………………zzzzzzzz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better than any printer we have owned before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, working as expected. Better to buy on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but I just can't get it print from my laptop. Stan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to setup and works very well We very like it

    I would recommend this to a friend