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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,262 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been working great for me. I thought the set up was pretty easy and it works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Copier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, less expensive to operate than Ink Jet (in my opinion).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy to have a brother laser printer/copier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was advised to buy a laser printer, because we only use this printer seasonally, and didn't want to have issues with dry or no ink after months of non use. This printer works great, it's set up with wifi, makes it easy to have it in another room, and print from anywhere in the house. We looked at this printer in the store, but had to order one online. Delivery was prompt and it arrived in tact. I am very happy with this purchase. I like to be able to make copies of articles, etc. and this printer/copier fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast to setup and get started

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup wirelessly to my desktop computer. Prints fast and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    First laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the first few copies. Had a friend set it up and have not used it since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great fast and reliable printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Prints fast from being in standby mode. Just works. If you don't need color this is the printer to get.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought this for my daughter that was going away to college. She didn’t need a color printer so this fit the bill. The cartridge is relatively. Heap and the output of prints is really high. It was a good price as well. She prints mostly academic papers so it is perfect. I purchased a cable that was recommended to go with it. So glad I did because she ended up having to hardwire it to her computer because we couldn’t get it to work with her dorm WiFi. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer. Only problem is notfaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the initial setup process, except according to box and instructions it’s suppose to send and receive fax’s. But show good instructions to be able to get it to work. That the main reason I bought a new one with supposed capabilities. Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, very easy set up, even the wi-fi set up easy, couple settings I was unsure on how to use but brother customer service was awesome and very quick to respond to my e-mails on my questions, would buy another brother just because of the great customer service folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all-in-one for the price. I don't use the printer too much. Had an ink jet before but the ink would dry up after a few weeks. This one uses toner, so this one should last me a few months or maybe a few years. Also be wi-fi, no cables.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer okay - I have not used it much yet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very nice. The last printer was ink-jet--but this one is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer overall but touchpad could be bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer and very convenient to use. I am a brother fan and loved this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Scanner/Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two sided printing made easy, scanning and data management just as easy using the touchscreen. I use a stylus with the touchscreen because I have big fingers. Big paper tray means fewer interruptions to refill. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No regrets on this purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this replacement for my monochrome Brother laser printer purchased over 20 years ago which is still operating perfectly but won't work with Apple print. This is so easy to use with my phone from anywhere and I wonder how I got by without it so long. Oh and this one is WAY easier to program the wifi than my old model. Best of all the ink cartridges are reasonably priced and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy to use printer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all in one printer. it's easy to connect to and prints right away. great for the kids when printing for homework assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    GREAT PRINTER,EASY TO OPERATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RELIABLE DEVICE, GOOD QUALITY PRINTING ,FIT VERY EASY ON ANY SMALL OFFICE DESK

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints so much better using toner than my prior cartridge printer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for the money - very reliable and user friendly. Love the black color as it blends in very quietly in the office

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use scanner and printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this regularly for both printing and scanning. The quality of both is more than adequate for my needs and the software works well on a variety of different platforms. I use the printer and scanner using their iOS app as well as on computers running MacOS and Windows. Support on Chromebook was limited last time I tried, but perhaps that has changed. I had some troubles with connectivity on my old wifi, but I haven't had issue since updating my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Function as it’s describe. I especially like the remote print and wireless (you can set at anywhere you like).

    I would recommend this to a friend