Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,262 reviews
  • Rated 5 out of 5 stars

    Does the job well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went well from ordering to operating. I haven't had the printer long but expect it to be a great printer. I purchased it for the following reasons; will not clog during storage, light weight, rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    User friendly and budget friendly!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality prints. Saves me money on ink with my bulks of print for documents and files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer , beats all the inkjets and easy to setup and wireless printing is so handy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great inexpensive printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp / Clear / Clean / fast black and white printing available /

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this printer and got it set up. Had a problem but it finally got connected. Am happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Legal size print difficult

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tough navigating a times it will disconnect from the wifi and I have to restart it to print something. I enjoy the app it allows access to my email and phone documents to print. Havent quitw figured out how to print legal size yet even thought it claims to be able to(its the whole reason i bought it for my notary work). Tray doesnt fit the legal size paper unless I misread and need to purchase an extension. I have had it for 2 years now.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing connectivity issues and issues loading the paper with your Brother HLL2395DW machine. We'd like to help. Below is a FAQ that may help you with this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/159502

      https://help.brother-usa.com/app/answers/detail/a_id/153106

      https://help.brother-usa.com/app/answers/detail/a_id/153107

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    My Magic Cube

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it, easy install. If you only print in black and white this is the printer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to print via Bluetooth

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to via Bluetooth. Never had issues printing documents via iPhone + this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and nice product and works fine and great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Beyond 5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated very high in consumer report website for printers and great for reliability. I didn't want to go with ink jet clogging issues and paper jam issues...and not as reliable...Wanted something for home use and black and white printing is fine with me so can make copies and print articles, coupons...from my chromebox which is like a desktop chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly fine. It's user friendly. As compared to other printers it has low price and excellent features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you need is a printer that only does black, this is the one. I don't print pictures and when you print most other things I see no need for color. Save money on ink. I think I made a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my little home office. Fits perfect on my small desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fast printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Prints like it was made to print. Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laser printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because my previous printer had ink cartridges that dried up because I didn't use it daily. That can't happen with a laser printer. I've had it over two years and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the printer for a couple of months now and cant complain. The original one i purchased had to be replaced because of malfunction. Had no problem with Brother while going through the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office space

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for an all in one printer for her office space and we didn’t know which one to purchas. I did some research and decided on this brand and model. She loves it, fits her needs perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    Printer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is Fast, efficient, and reliable. I like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out the the box. Just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. I owned a color printer of different brand earlier. The cost of the ink drove me to the Black and White but laser printer for the quarantine period. Printing is fast and two sided. So save a ton of paper and no hassle with flipping papers to print on both sides. Also more importantly, no test prints (forced by many other brands), so no waste of paper there as well. Overall very satisfied with this printer. Highly recommended.

    I would recommend this to a friend