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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,262 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up the reviews and this printer was one of the top. I was worried it would not be easy to use for the entire family but even my parents are able to use it from their to print from their iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printers made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Brother laser printer; the first one lasted through both kids in high school, and many more years after. We wouldn’t have replaced it with anything other than another Brother laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid, no-frills performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a reliable printer to replace our (gave up too early) Canon and Epson inkjet machines. They were constantly plagued with clogging. The reviews on this Brother laser printer, combined with the fair price, convinced us to buy it and we are very pleased. It is black and white only, which is fine for us (working from home). We were able to easily connect it to our wireless network. It prints quickly and the pages look great. We are completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother printers are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome print quality. Prints quickly and extremely quiet. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer quality and speed for the price! Perfect for a small office space. Third party ink also makes this printer more affordable to refill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print/Scan Quality Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so my son could do college assignments during the shutdown. Had to update firmware and couldn’t get it to work on my wireless network. He plugs it into a usb cable anyway. Maybe when he goes back to school I will get to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower cost than owning Jet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this model because I was tired of the continual problems I continued to have with a jet printer. Ink dries up it's very expensive and toner cartridges for the laser are actually less expensive and last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer. but nothing special about it tho.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Functions well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only concern is how much force is required to push paper tray back into the unit. Otherwise very satisfied - much better than our old HP ink/jet. Faster, quieter, & good print quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good results, can't ask for much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great document printer as long as you don't mind printing in black and white. It's more like an office copy machine that you can print to. But that's exactly what I wanted. Love the fact that it works with dry ink cartridges and you don't have to worry about the cartridges drying out like in an inkjet printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use. Great for office home printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints fast. It is quiet, too. My first Brother printer and I would buy it Wyagain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low use, high value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer that uses toner instead of ink because we no longer use the printer frequently. Toner is a powder so it doesn't dry up like ink does. While the printer is pure black and white and does not have a fax capability, it has performed flawlessly for us.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It was easy to set up and prints fairly quick. Great printer for any home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is good speed could be better noise is not much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for office use. The ink is last longer. I just wish if they had color cartridge or color printing available in this one. But other than that working very nice, no problem and no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    Brother laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better value than the ink jet printers I formerly used when it comes to printing everyday items. I really like that I can print double sided with this. However, it is not a color printer but I knew that when I bought it. The biggest downside is that I thought this would be able to print much more with the toner cartridge. Although more than an ink jet, it was no where near the output that it stated it would do. The quality of printing is average. It was very easy to set up which was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is accurate, definite edges on letters and margins. Extremely responsive and fairly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, excellent results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an ink jet to this black and white laser printer. Was using too much ink with the ink jet. So far I am very happy with the purchase. It has only jammed one time and it was not hard to clear it out.

    I would recommend this to a friend