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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,262 reviews
  • Rated 5 out of 5 stars

    Good quality laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an inkjet printer to this laser. I didn't need color and having to replace the individual colors when they ran out was annoying. After a lot of researching, I decided on the 2395dw due to the positive reviews and it's overall size was a little more compact than the other manufacturers. I don't print a lot so I expect the toner cartridge to last well over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has many great features. The size fits great in my small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice size and easy to setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice minimalistic size. Easy to setup. Very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A laser printer for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many ink-jet printers over the years but the cartridges always seen to dry out and/or clog This fully functional printer came with a great price and cartridges are reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one is the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought had something wrong with it and it would stop recognizing that there was a toner cartridge inserted, Best Buy replaced it for me and this one has been working wonderfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Highly overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because I was looking for a highly recommended yet affordable laser printer. I usually purchase HP printers, but since this was my first laser printer, I went with Brother because they seemed to be the highest rated. But I wish I stuck with HP. Since day one, I could not get this "wireless" printer to print wirelessly. It won't print from my laptop unless I have the cord attached. It won't print from any smartphone at all. I've tried everything- all the trouble shooting, different apps, nothing works. Highly disappointed as printing wirelessly was my main reason for purchasing. The speed and quality of the prints is excellent though , that's why I gave 3 stars. But I think I'll be sticking with HP from now on; I have never been dissatisfied with any of their products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup. It makes perfect copies and prints. B&W is all we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this printer (& late model Brother black & white printers, in general) is it is only available in black. Not a good color choice for dry, desert areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brother's Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and everything looks great both for printing and copying

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Laser Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Brother MFC Laser printer. My 1st one was a MFC8660DN (Fax, Scanner, Printer) and lasted over 10 years. It survived all my prints, but couldnt survive a lightning strike. As I didnt need a fax machine anymore, I got this one which is a bit more compact. This one is pretty fast and has great quality prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great. Easy to set up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I had hoped for. Docked a point as when I installed a new router it seemed to create multiple instances of the printer on the computer. Needed to remove and reinstall the printer on every computer. Worked though once I figured out the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, fits in compact space. good quality and options

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Brother printer for over a year on an ongoing basis and so far I have no problem with it. It was very easy to set up and start using. It's a fast printer and not very noisy, print outs are clear and sharp. I use the scanner very often and it works fine too. I bought it at a discount, so it was a great value for the price and a perfect choice for my home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can print from anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my Samsung printer because they no longer support Mac software. Reliably prints from my MacBook Pro and my iPhone from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple is good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally gave up feeding the ever ink hungry color ink jet printer that we had and decided to try a laser printer instead. This model by Brother was fairly basic, but we are minimal users so it should meet our needs. We've only used it a short time, but really like the ease of set up and use. Simple is good! Most of all we're looking forward to not buying ink every time we turn around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great answer to our problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great answer for our situation of ink drying out for the printer sitting to long. It was suggested that a printer with a toner cartridge will serve us better. So far so good. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great copier for using in the home. The toner cartridge can make a lot of copies. It also has a large paper tray. If you make a lot of black and white copies this one is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laser as I was tired of inkjet ink going dry or not printing because one color was gone. B&W is fine for my printing. Happy with my choice. Good printer for the money,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid No Frills Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, but still a very strong option for a lazer printer with wireless capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’ve had it for 3 years now and it works very well

    I would recommend this to a friend