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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,262 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quiet and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Easy to set up and use. Also quieter than my last printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works just great and as represented. I love the fact that the ink doesn't dry up or clog the mechanism if it sits for a while unused. It was very easy to set up and pair with our computers. The two sided printing is really sweet. Maybe it would be better if it was color but we can meet most of our needs with just black and it keeps things simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, prints great very affordable, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer for my business, and for the kids school. It does not have colored ink, but that’s ok. The ink jet last a lot longer in it than what we had in the past. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT product for college students with a ton of documents to print!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer! Very easy to use and very fast printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laser printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laser. Love the compact size and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HL L 2395DW All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this Brother HL L2395DW for a little over 30 days. Can't believe how fast it prints. Didn't want a color printer/scanner since the ink dries up faster than I can use it. Thought my older HP laser was fast but this one beats it by a mile. HP customer service is non existent. Thought I would give Brother a try. Hope it doesn't let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    WiFi never worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good and very economical. Never got the WiFi to stay connected which is very frustrating so now I just use it as a regular USB printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and printing from phone is very convenient and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good machine for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clear copies. Like the copy feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfectly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an HP printer which bit the dust. I needed a printer asap and I found this one at a very reasonable price. I have been using it until I purchase a model more appropriate to my needs. I will keep this one and use it along with my next printer. I can say I am so satisfied with the Brother printer that my next one will also be a Brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a great printer, though a bit noisy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. There are two issues to consider. First, it is sharpness. Even at its highest density the print quality is a bit under par. Second, it is noise level. The printer is on the noisy side. Albeit It is a great home printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Copier scanner and can be a fax machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had trouble hooking it up but after I went online for instructions it was simple I like the ability to loan a good amount of paper as my copier before was limited and grabbed too many sheets at once. So far I’ve been very content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple B&W Laser Printer, like that pages stay in printer and holds 200+ sheets. Nothing more frustrating than watching prints flying out on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye ink cartridges!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Super easy setup and connection to wireless network and phone. High print page count per toner cartridge. Even comes with a starter toner cartridge to get you going. No more ink cartridges that cost half the price of the printer and the ink seems to evaporate overnight. If you only need to print black and white you can’t beat this printer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    starter toner only can print about 100 pages?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this printer three weeks before, and from its spec, the starter toner can print approx 700 pages, but mine only printed 100 + pages, and then asked me to replace the toner. Not sure others have the same question with me, but only 100+ pages seems the starter toner is not a brand-new toner to me. Till now, tried to contact support person, but it seems the support is all online now, and I always can't get any online person help me on this.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand the starter toner cartridge did not yield what you expected.

      Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

      Brother Customer Service is not only online, but in response to the current COVID-19 situation, we have transitioned our Customer Service representatives to a remote work environment.  We are experiencing unusually high call volume which may increase response times.  Please contact Brother Customer Service directly at the following link so we can help https://www.brother-usa.com/support/hll2395dw Brother

  • Rated 5 out of 5 stars

    He ain’t heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome like it’s replacement did. I only trust brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bulk and white printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need to print things in color or very often it is great. No more $50 each ink jet cartridges because they dried up after a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wireless 2sided B & W printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with my 2016 MacBook Pro. Love the 2 side capability saving paper. Brother has been good about updates too. No hitches in it’s wireless capabilities either.

    I would recommend this to a friend