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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,262 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer for an amazing price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very user friendly! Love being able to print stuff quickly from my phone or other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for separate macines.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 separate macines sitting in my office and this all in one does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one printer for personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on our network . I’m 80 and I was able to put it together so it does what it was intended to do, wouldn’t have won any races but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product; everything seems easy to use except for the wireless part. Following the instructions doesn't help. Everything else works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer upon recommendation from Best Buy Associate and very happy with purchase. Easily installed and upgraded for most recent software. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can print from all of my devices from anywhere in the house. Quality scans that upload to any cloud drive allows for quick email attachments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Banding on photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it home, tried to print photos... but they ALL had banding lines (both dark and light) across the background of them. I called the Brother help/support number, but they weren't any help. So I tried to return it back to Best Buy. Best Buy wouldn't help me, only exchange it with another printer. But the exchange Brother printer also had the banding issue. Otherwise the scanner is actually a lot better than my last scanner (Visioneer), in color, but prints in black (w/ banding). I had to go into Control Panel to 'Remove Device' to install the exchange computer's software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MinAVL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Had a previous Brother printer I loved but after several years of service it needed a new drum. That was more expensive than a new printer. Tried a 2370 but it kept going to sleep and did not turn on automatically when sending something to the print cue. Took this back and bout the 2395. Worked perfectly. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup... runs smooth and fast.. just what we needed... thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore I’d never have another printer in my home. I relented. After much research I chose the Brother laser. I regret not doing it sooner! Remote mobile printing is awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont use a printer often and got tired of dried up ink cartridges so we decided to give a laser printer a shot. Very happy so far other that the initial start up of the printer will trip the UPS. We took the printer off of the UPS and that seems to work OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very informative about the product as well as professional and personable. Purchasing the printer was a pleasurable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality Fast printing Easy to use Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brothers Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer at a very good price. Prints fast and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on PC and on Android phone. Prints perfectly. Curbside pickup was very organized and well-executed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I'm satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech-savvy person, but I was eventually able to hook this up to my wi-fi network. It works! I'm satisfied with the quality of the printing, and glad I won't have to deal with the ink-jet issues that come along with infrequent printing. I just wish the instructions would have specified the lower corner of the screen on "the printer" rather than "the machine"-wasn't sure if they meant the printer or my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less expensive for cartridges.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended this printer because hers has offered just what she needs. Since this printer is only prints black, I will save a lot on cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer and Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer/scanner....Wireless set up was fast and easy...Scans quickly. Great product. I'm a fan of the brother printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer. great quality. wireless is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer for those that do occasional work form your home office, the ink will not dry out, which was a problem I was having with my ink jet printers.

    I would recommend this to a friend