Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,262 reviews
  • Rated 5 out of 5 stars

    First month works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. good value so far so good I would purchase it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This printer is too large for our available space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I exchange this item for another printer during the shelter in place COVID-19 order. I picked it up at the Emeryville, Ca store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Glad I purchased this printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not do a lot of printing, however this printer works like a champ! The other printer I had I could never get it to work at all. This one was a breeze to set up and it is so easy to print from my phone or Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old brother scanner finally died and this is a great replacement

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home office use

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, it spits out all my prints with out any problem. It has double sided printing which is nice. It uses toner which is better than ink and can sit long periods without worrying about the ink drying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brothers HL-L2395DW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 5 for ease in set up, arrival. The printer didn’t come with an extra cartridge as indicated, I’m not sure if my purchased model was supposed to. I’ve used the printer a few times via WiFi, works beautifully.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a bit bulky for a printer but it's better than the cheap ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right product I was looking for .Thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Good quality good price. Easy to up date software

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Meets our needs

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this printer for nine months with no problems. My husband and I use this occasionally for home and work. We love the speed at which it prints. Scanning items is easy. Coping looks great. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. The set up instructions were not clear. We called and they helped us set up by phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer that does what it’s supposed to do.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer so far. Had it about a month. It is good at what it’s designed and stated to do. My only issue is it won’t connect to a 5.0GHz network WiFi. But, maybe many printers are like that. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a fax on it! BUT I LOVE IT lllllllloooovvvveee iiiittttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer. I like not having to fill my ink cartridges. We are still using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice wifi printer. It's fast and very easy to install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Brother HL-L2395DW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this printer! It has many features and the one I like best is the ability to print on both sides of the paper. I have it connected wirelessly to my Dell desktop and laptop as well as my Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to do a lot of copying from ancestry did not need color

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Another Great Brother Printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this printer to another Brother printer I have used for several years. Great buy. Excellent quality print. Faster than my first one, which continues to run perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer for everyday home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother makes good budget friendly printers. I guess the one thing I would improve is the setup for wireless printing. Other than that...great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent for basic home printing needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very fast printer, the software is very complete, the printer integrated software and cappabilites are so good. This is an excellent product to have on your house for basic printing, scanning and copying needs

    I would recommend this to a friend