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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,262 reviews
  • Rated 5 out of 5 stars

    Easy to set up , quality is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the money, not to big. Maybe a little high price wise.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fabulous product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best printer I have ever owned. Laser printing is the ONLY WAY TO GO. clearest pages ever. This thing was easy to set up and connect to laptops, tablets and cellphones. 2 big thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has served our printer needs; lower cost per page than previous ink jet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy setup. User friendly. The touchscreen display is easy to read and operate. WiFi icon shows that you are connected. I am very happy with this purchase and highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Networking nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with a fairly standard network setup. Support documentation needs to be updated by a couple of decades. Set to DHCP and it won't get an IP address, set static and it still won't work. Last resort WPS still says connected, no valid IP, doesn't show up in clients list on the router. I have a degree in Network Engineering, I don't need to be told to restart my computer. A bit ridiculous how simultaneously convoluted and non-verbose this printer is for setting up on a network. It seems like this might be a problem with routers made in the past decade that combine 2.4ghz and 5ghz. If I buy the printer in 2020 I expect it to be able to work with routers made in the past decade. Big waste of money and time, next time I'll go to my local UPS that charges $2 a page and get hammed from them over Brother.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great black and white printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer i like so much save on ink i recomend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent black and white printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multifunctional printer,scanner, copier. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Works great. Can print many, many pages.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Brother laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early report... came on time...installation was very smooth....works great with desktop and mobile devices... I am very satisfied after a couple of weeks as a user.... and no more ink cartridges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect and great for the entire family. I bought it over a month ago and I have no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer, but it was black and white and I didn't know that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer is still working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is still working: printing, copying, and scanning. Our previous HL-L2395 wouldn't turn on when it was less than 2 years old. Disappointing, but fortunately, we had purchased the extended warranty from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer like all of the other brother printers I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a change, product functions as advertised, exceeds expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Brother Printer is working well, very happy with it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laser printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laser printer that’s noiseless and does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works flawlessly. Love the double sided printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer on back to school sale and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large number of copies that can be made. Seems simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. Like the "All In One" features.

    I would recommend this to a friend