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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,262 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works great with its wireless printing. However had some issues with replacing the toner. Need to override the errors. Had to YouTube and research for the solution but it worked. Also the toner that came with the printer ran out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer performs great and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Really great and accurate printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going good so far, it prints really fast and just works like a charm! Can’t say anything bad about it! I will update if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new brother printer copier! Outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HAPPY WITH THIS PRINTER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH THIS PRINTER. USE IT DAILY AND IT WORKS PERFECTLY AND EASY TO LEARN ALL ITS FEATURES

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    makes great copies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered printer online, picked up at store - they brought my order to me. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother - HL-L2395DW Wireless Black-and-White All-

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a black and white laser printer. It is fast and the printing is great. The ink never go's bad. If you need color prints Walmart can do this very cheep...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer/scanner for beginners very easy to u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product I got it for our son's school work and everyone in the household is using it. Great printer/scanner for beginners. Great product for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our office. It is a great little worker. Only thing is that it goes through a lot of toner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laser is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to not having the ink in ink jet printers dry out when not printing for some time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't get it to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of good reviews, we can't get this machine to work with any consistency. It constantly goes "offline" and mostly won't print at all, sometimes prints 10-15 minutes after it's in the queue, and infrequently prints quickly. We've disconnected and reconnected it multiple times. We've spent hours getting telephone help service. It keeps reverting back to "offline". This is a terrible experience. I give it two rather than one star in the hope someone will be able to tell us how to make it work with consistency.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I'm sorry you are experiencing an issue with the printer being off line. I'll be happy to help. Below are some links to some FAQ's I believe will resolve your issues.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2395dw_us_as&faqid=faq00100428_012
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2395dw_us_as&faqid=faq00002646_007

      If the issues persists, please contact our customer support team via Email or Live Chat for additional assistance.
      https://www.brother-usa.com/support/hll2395dw Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big fan of Brother printers. They can do so much and they make it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this Brother black and white laser printer. We don't need color, so are pleased with this machine. It has been dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly product except for the toner.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great printer, the only problem I had was putting the toner into the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother HL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Ridiculously easy to set up. I have only used it a few times, but it was easy and I had no issues. I am glad that I purchased this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A very good printer especially at this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy Wi-Fi setup. The printer is a little noisy but pretty much what you'd expect from a small form laser printer when printing. Very crisp and clear print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. I had an older, wired, inkjet printer, so I’m very happy to step it up with this printer. The copies are perfect. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer so far and it only prints black and white which I like. So far it's performing fantastic for my office job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice home printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use home printer. We have not had a single paper jam in the past ten months (since purchase).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good printer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a solid printer with fairly basic functionality. Would buy again if needed.

    I would recommend this to a friend