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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,262 reviews
  • Rated 3 out of 5 stars

    I ended up returning this printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm holding out for a better, more updated product to come out before I sink this much money into a laser printer. The printer itself wasn't bad per se, but the cost of toner dissuaded me from keeping an above average printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well. It's easy to use, light to move when it needs to be moved.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. Nice to have wireless and also that it does 2 sided so effortlessly. My two issues are that it's a bit slow - maybe cause of the two sided and also that it was somewhat time consuming to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was told it was a fax also, but it's not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for the price and convenient bluetooth technology makes it easy to multifunctions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like that is prints just back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will print a lot of paper before having to change cartridge. And reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never going back to inkjets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadnt done my research earlier and was wondering why my inkjet printer was using up the color inks when I was mostly printing black and white. Thought it was a scam by the printer manufactures to make me buy more ink. Then heard about laser printers and bought this one. Never going back to inkjet again. No may complaints, except the print numbers might be lower than advertised and I have trouble printing from my laptop. I have been too lazy to trouble shoot it, so maybe there is an easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy to setup and connect to wifi. Clear and precise printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toner that comes with the printer did not last long. New Brother toners are overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very responsive with beautiful printing for normal pages as well as labels. Very happy with purchase, nice touchscreen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for printing, not for scanning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the Best Buy salesman that this was the best printer, copier and scanner for the price, thus I purchased this model. I didn't ask (my fault) about the scanning capabilities. After I took it out of the box I realized it was a single page scanner, therefore I must manually feed each page, which is a pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer from a recommendation of a friend. They love it and so do I. It works great and was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Roger Standiford

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer for the money. I would advise everyone that needs a black and white printer to purchase this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laser All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a residential customer and she was very happy with the performance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    General use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home or small business use and fast printing when color not needed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for printing off worksheets and for lots of prints. Homeschooling has gotten so much easier with this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The set up was simple and fast and it prints perfectly. I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would’ve paid more attention, and $20 more for the one with a top feed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and perfect printer for my new company as I need to make multiple copies at once. Pretty fast and great printing quality...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer I like it I have it no problem working easy and fast I recommend if you have a lot of printing job thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She likes the all in one and it’s easy to use.

    I would recommend this to a friend