Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers express satisfaction with the HL-L2395DW's print quality, ease of use, and wireless functionality. Many also appreciate its reasonable price, reliable performance, and straightforward setup process. Positive feedback also highlights the printer's compact size and quiet operation. The scanning feature also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,262 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printers

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printers for students. Awesome print quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless for Wi-Fi. They can’t find the Wi-Fi. Are they lose the Wi-Fi. The help center is worthless. They keep saying it’s my router, everything in my house works, but this printer. I went and bought an HP printer, only $70 works fine no problems with the Wi-Fi

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL2395DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother 2395

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great for small family office!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Brother is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. price is good. We'll see how far can this go. my previous Brother printer was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brother printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Very easy to set up. Only wish it had an auto feeder for copying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer fast printing but the quality is not too too good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer, reasonable price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, easy to set up with WIFI. great qulity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well. It is larger than I would have liked but it has all of the features that I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    brother printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all in one printer, easy to set up and operate

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home and office It is fast printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer - a real workhorse. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother - HL-L2395DW Wireless Black-and-White All-In-One Laser Printer - Gray good, use simple, cheap, economy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was "as advertised". Very happy with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer blk/wht

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is fast with ok quality only copy, scan for price should fax too but it’s ok for home use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    laser printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is very quick but does not have a document feed. It is a great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy Brother printer owner again.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot how good Brothers printers are This is second one I purchased because I did not bring one with me when i moved here. Saves on ink and hot hard to use. Service people are outstanding and know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple product for basic use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable and simple product. Good for the basic household use. Easy set up and easy ink replenish option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laser Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HL-L2395DW was a gift to my daughter. She loved it and had no problems connecting it to her WIFI network. She even printed a two sided document. I ordered this printer from Best Buy because because Staples and Office Max were out of them. They couldn’t even give me a preorder date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup felt a bit too tedious -- I had to run back and forth a couple of times between the router and the printer to turn on/off the router as instructed. There's got to be a simpler way to set it up! But other than that, the printer works like a charm. In particular, I am quite happy with the speed it scans documents to PCs via wifi By comparison, my old Samsung printer takes a long time to do that! The scan quality is also better than the Samsung one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is reliable, and I no longer have to bother with color cartridges

    I would recommend this to a friend