4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$344.98

Customer reviews

Rating 4.4 out of 5 stars with 157 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 157 reviews
  • Rated 5 out of 5 stars

    Better then ink tankless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone with my last 2 printers with the tankless ink and both of them I got to the point where I could not figure out why the heads were not getting cleaned. The ink was cheap and never an issue but I felt like I had to keep replacing the printer. With this laser which is similar to the older model I have had at work since 2018 I just buy a new cartridge but never have any other Maintenance to have to worry about. So getting laser is now my new preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Brother, this is a nice printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was bought as replacement for an old laser printer that was at the end of its life. I like that it will not stop me printing, from what I understand, when it gets to the point where the printer software tells me it is empty. We all know that the toner still has a long way to go before it is actually empty. The prints and the color are just what I expect from a brand name. I also like that it prints double sided without human intervention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is on point can handle everything we need it to do and plus some... 5+++++++ Stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer Purchase I've Ever Made

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has not worked properly since day 3 of ownership. Prior to any print job after that point, I have had to remove the cartridges and slide the green tabs. Even then, it may or may not print. Print quality is atrocious. Brother's customer service was nonexistent. At one point, the Brother rep told me to send a picture of the unopened printer. I said, "I have been talking to you about printer issues, what makes you think it is unopened?" No response. Started getting drum errors with 72% drum life left, followed by phantom paper jams. Regardless of paper type. I should note that I went to thhe Navy's printer repair school back in the day so I am no strager to operation and parts. This thing was an impulse purchase due to the lower cost of Brother's cartridges. Horrible decision.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We're truly sorry to hear about your experience, and we completely understand how frustrating it must be when a product doesn’t work as expected. This is certainly not the experience we want for our customers.

      We’d really appreciate the opportunity to make this right for you. Our customer support team is here to help troubleshoot the issue and find a solution as quickly as possible.

      Please reach out to us directly at your earliest convenience, and we’ll do everything we can to assist you. Your satisfaction is very important to us, and we’re committed to turning this experience around.

      https://www.brother-usa.com/contact-us Brother

  • Rated 5 out of 5 stars

    Notation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Using for musical compositions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer with the features tat I needed at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thang every!!! :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. I needed something reliable but not too expensive. This was perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs like a swiss watch. Prints beautifully. Comes in handy for school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Got on sale so made even better. Works perfect. Easy setup. Easily can print wireless from my desktop, laptop or android phones. Checked phone email at work, saw document needed to print. Told to print, got home and in tray nice and printed. I don't print huge volume so cost of toner was not major issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great printer, very clear and fast. I needed an all in one so I will return this one to get one that does printing, scanning, faxing and copying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brother no

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this printer. It's fast, the colors are good, and the features are versatile, so I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a reliable printer!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest, most convenient printer I’ve ever owned. I’m so glad to have switched to laser. The interface is simple but easy to use. Strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Easy and Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine; super easy to set up. Works beautifully and great with color and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color prints come out fast. Way faster than my older HP Laser printer. Easy to connect too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked great. Easy setup, clear prints, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser color printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laser color printer with display, WiFi…..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective, fuser problem, had to return

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer had a very loud fan and threw multiple codes saying that the fuser was bad. We had to return it to the store. Took about 20 minutes and turning it off & on and then the loud fan ran for almost 15 minutes before we could finally print if the printer was cold.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We appreciate you sharing your experience and bringing this to our attention.

      Your feedback is important to us and will be reviewed to help improve our service. For further assistance, please contact us at:
      https://www.brother-usa.com/contact-us Brother

  • Rated 5 out of 5 stars

    Glad I found this….

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an ink-jet at home and, because I didn’t use it often, the ink was always clogged up. Now it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and speed for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the quality and speed of this printer, especially for our home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very recomendable, easy to work with and reliable.

    I would recommend this to a friend