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$344.98

Customer reviews

Rating 4.5 out of 5 stars with 149 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 149 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Prints with great quality and very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Get back HP, Brother has won my heart!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! It starts as soon as i hit print, it prints both sides, and its fast! Puts my old HP to shame!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 absolutely loving it with no regrets it's good for small businesses or office use. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for home use. Not quite as fast as my old one, but it does print decently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but Little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t write a good review on this particular machine because I took this one back, but I had to use other brothers things that I’ve had great success with the reason I took this one back. It was too little and that was the only reason.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy with the printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. This thing is fast and efficient. Way better than our inkjet printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good. Miss the moving screen from its predecessor, the 3270. Everything works well so far. For some reason, took extra time to set up on network. I’m not a computer geek, but usually do okay with adding to my network. This one was a bit troublesome.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer works well and clear graphics. Great for home office!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Colors are inaccurate.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a reliable printer. I just wish the colors printed out more accurately, since I do graphics projects and photo editing.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother HLL3280CDW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL3280CDW Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother HL-L3280 Laser printer - Great Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced color laser printer works flawlessly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy and super functional!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and powerful. Print beautiful. Super functional

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother brand is great as always. Fast and clear printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it! Some things print better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reasonable purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very serviceable and able to print from all my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gawd awful service and printer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating for both response from brother and BEST Buy. Horrid. This printer jammed paper from right out of the box. Switched paper. Made attempts to contact Best Buy and Brother. Brother does not have this printer listed under their support info so very difficult to link with them, even through chat. Chat at Best Buy useless. After I made contact with them right after Christmas, I waited over a half an hour on chat. Brother just spent 90 minutes on chat with brother. Also useless. I don't have time to spend hours trying to fix this problem. 300 dollars and what now? Im furious.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing paper jam issues with your Brother HLL3280CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Over a year later I'm just now having to buy replacement ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer, super high quality scans and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t what we needed. We didn't want an all in one for our office and this worked out great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning HL-L3280CDW Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent many hours over many days trying to get this printer to print. After jumping to many different places in order to get full and understandable instructions regarding the printer error message DRUM ! - Having followed the instructions several times I am now just going to return this printer. Also, while looking at other of Brother's documentation I saw that there is a lot of maintenance and clean up expected from the owner of the PC. I just want a printer to handle 99% of these tasks. GOOD BYE to this printer. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I understand you are planning to return the Brother HLL3280CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL3280CDW Brother

  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to print only one page then it tried to do firmware updates then it never worked again. So sad because my previous Brother laser printer was great and lasted for years.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you had some issues with your Brother HLL3280CDW . At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us direct at https://www.brother-usa.com/contact-us Brother