Customer Ratings & Reviews

The brother printer works great. I can print from my computer or phone. It really comes in handy

easy set up for Wi-Fi. Price is reasonable. Recommend

Printer setup was easy. Prints quickly and easily,. I scan a lot of documents and that feature works well.

Nice printer with the features I wanted at a reasonable price

Very easy to setup. Print quality is excellent. I have been using it to print Avery Labels, and the sheet feed does a great job. I would recommend this color printer, so far, it's done an excellent job

So far so good. Still having an issue not being able to scan documents.

This printer met our needs and specifically our wireless demands.

Brother makes an outstanding all-in-one system and the year long ink tanks are a definite plus!

I’m glad I made the decision to purchase this printer! It is a great product.

This copier works perfectly and is a great value, I strongly recommend it

It was easy to install and works great! I highly recommend it

The printer does what it is supposed to do and it does it well. My one gripe is it's noisy while doing it. My last Brother printer, an MFC-J615W, was much quieter.

Great printer and easy set-up on both iphone and pc.

High capacity; fast; lots of banding; shuffles printed pages if using full capacity.

I brought it home, removed it from the box. Everything was there.I was going to set it up for wireless. I plugged it in and the display lit up with two white bands and three dark bands. The directions said push the WIRELESS button and follow the directions on the display. I pushed. No directions. I set up the phone program and tried to set the printer up. It didn't work. I tried the on/off switch. It didn't work. None of the buttons worked. To turn the printer off I had to disconnect the power. I tried using a USB cable. That didn't work either. The printer with the power on didn't have a working display, wireless, or power switch. I returned it within 24 hours. The return went great. No problem. Note that I cannot recommend a printer which doesn't work at all.

Picked this up on 9/26. Have only been able to print one page at a time. Any more and there are paper jams. Sometimes picks up 3-4 pages at a time or on page does get through. Removing a jam can be a bit difficult. Difficult connecting on set up to use wi fi.. All in all been a very bad experience so far. Past the return to Best Buy date by 5 days. Brother support not helpful so far

Horrible product. IT couldn't hook it up so I had to buy a different one. Tried another computer with no luck. Threw away box and receipt so I cant return it

Product was defective. Set up instructions are terrible. could not get in touch with Brother customer service. Returned to Best Buy and got a HP printer

First Impressions & Setup Out of the box, the 4355 feels solid for a consumer-class all-in-one. It’s not overly bulky, and the trays, manual feed slot, and cartridge compartment all feel sturdy enough for regular home or office use. Mobile App Setup Using Brother’s Mobile Connect app, I was able to set up Wi-Fi quickly. The app guides you through entering your network credentials, and the printer connects without much fuss. On my iPhone, Bluetooth assisted the setup, which made the process smoother. I did run into a small hiccup when updating the firmware — it required me to confirm on the printer’s screen and then go back to the app — but once completed, everything worked fine. After that, mobile printing and scanning from the app was straightforward, and the live ink level monitoring is a nice touch. Windows Setup On Windows, I installed the full driver and software suite from Brother. The setup detected the printer right away over Wi-Fi, installed the scanning utilities, and added it to my printers list. Printing and scanning from standard apps like Word and Windows Scan worked without issue. macOS Setup On macOS, installation was equally smooth. The printer showed up via Bonjour once the driver package was installed. Printing from Pages and scanning through Image Capture worked right away. The only small hiccup was approving the driver in Security & Privacy, which is normal these days for third-party drivers. Print Performance & Quality Speed In everyday use, I was getting about 16–17 pages per minute for black and around 14–15 ppm for color in standard quality — pretty close to spec. First page came out in about 11 seconds. Color-heavy pages slowed things down, but it was still reasonable for a home or small office. Duplex printing is built in, which helps save paper. Quality Text documents are crisp and professional looking. Spreadsheets, charts, and presentations with color all came out clean with sharp edges and smooth fills. Photo prints are usable for casual needs, but you’ll notice some limitations: colors aren’t as vibrant as a dedicated photo printer, and gradients can show faint banding. If your main output is documents and mixed graphics, it does a great job; if you need gallery-quality photos, this isn’t the printer for you. Scanning & Copying The flatbed scanner plus a 20-page automatic document feeder is great for everyday scanning. It’s not duplex, so double-sided pages have to be flipped manually. At 300 dpi, scans of full pages finished in around 10–12 seconds, which is solid. Copies are about the same speed. The quality of scanned documents is sharp, and colors are accurate enough for archiving or digital filing. Ink & Running Costs This is the biggest selling point. The INKvestment cartridges are designed with internal tanks, so they last a lot longer than standard cartridges. Brother advertises up to a year of ink included, and based on page yields, that’s believable for moderate users. Costs per page are very low compared to traditional inkjets — around a penny for black and a few cents for color. Cartridge replacement is simple, and the printer keeps you updated on levels via the app or the small LCD screen. Everyday Use The 1.8-inch color display isn’t touch, but it gets the job done for status updates and menu navigation. For anything more advanced, the mobile app is much easier to use. Paper capacity is 150 sheets, which is fine for home or light office use, but heavy users will need to refill often. Noise is average for this class of printer, not overly loud but noticeable in a quiet room. Strengths • Very low ink costs with long-lasting cartridges • Solid text and document print quality • Decent print speeds for its class • Duplex printing support • Reliable scanning with a 20-page ADF • Easy mobile and PC integration Weaknesses • No duplex scanning • Average photo quality • Modest paper capacity • Small, non-touch display Conclusion The Brother INKvestment 4355 is a very well-rounded all-in-one that nails the basics and keeps operating costs impressively low. For home offices, students, or small businesses that mainly handle documents, forms, and the occasional color print, it’s a great value. The setup across mobile, Windows, and macOS is smooth, printing is fast and sharp, and the scanning features are dependable. If you need high-end photo printing or automatic duplex scanning, you’ll want to step up to a more premium model. But for most people looking for a reliable, economical everyday printer, the 4355 delivers exactly what you need without draining your wallet on ink.

This printer is pretty practical to me: great for our home office and without much of a fuss. Setup is fairly easy. It connects reliably via Wi-Fi or USB and the 1.8" color display is handy, though it’s on the small side and not touch-sensitive which I don’t like in 2025. It’s not that much more expensive for a touch screen, People!. Print speed is good for an inkjet in black and color. My meter is the amount of time it takes for me to walk to the printer which I keep on a different floor than where I work in our home. The paper tray and fast automatic document feeder keeps things moving along, and automatic duplex (double-sided) printing is built-in for convenience but for some reason the scanner is NOT also duplex!!! How does this make sense? Scans are serviceable and it’s easy. Items did not get garbled and the sharpness is fine for documents. The print quality for plain text and color documents is also sharp and clear. Photo scans look fine for household and personal use, but on the print side, it’s only a 4 color so I couldn’t get the best prints for professional or proofing use, honestly, they don't advertise it as something you'd use for that. Brother’s ink system is the best part. The cartridges last for a long time. In my short amount of time with the printer, I printed quite a bit and didn’t seem to make the dial move on the ink level. That tells me that there really is over a thousand pages of print in them. Maintenance seems minimal, with no prescribed head maint in the manual. I would recommend to print something every couple weeks to avoid inkjet clogging that seems to happen with any inkject tech. Build quality is solid, with easy access to cartridges and jams, though the input tray is a little thin. I think if I accidentally break something over time, it’ll be that tray. I will say that printers should work out of the box now and either auto download or work in a generic print driver. I couldn’t get my Chromebook to work with the printer out of the box, but I could get my Win and Macs to work along with my Pixel phone and my iPad (after installing an app). It’s 2025 and these things should have been solved by now. It’s not a perfect process, nor a particularly smooth one. Overall this is a RECOMMENDed printer from me. Because of the price, I can overlook the touchscreen and wonky thin tray.