Customer Ratings & Reviews
- Model:
- MFC-J995DW
- |
- SKU:
- 6255013
Customer reviews
Rating 4.5 out of 5 stars with 777 reviews
(777 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent print quality and ease of use of the INKvestment Tank MFC-J995DW Wireless All-In-One Inkjet Printer. Many also appreciate the printer's relatively compact size and straightforward setup process. Positive feedback also mentions the quiet operation and wireless connectivity. However, some users experienced issues with paper jams and occasional reliability concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
FABULOUS!!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE LOVE LOVE THIS PRINTER AND SO HAPPY WE DONT HAVE TO RUN TO GET MORE INK AFTER EACH BIG PROJECT!!! WE BOUGHT IT IS JANUARY AND ONLY REPLACED THE INK ONCE!!
I would recommend this to a friend- Cons mentioned:Paper jam
Rated 1 out of 5 stars
I guess this would be OK for a fast copy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great Brother printer for years. Totally loved that machine. I only changed it out as after at least ten years of use, it started to print a bit askew. Pressed for time, and not knowing how to fix the problem, I decided to purchase another Brother copier. As I use the printer for work as well as personal use I need it to be perfect as far as color and sharpness. I went to Best Buy and purchased one I could afford at the time. About $150. I couldn't be more disappointed, The color stinks and the paper jams over and over again. If I had not thrown out the box I would have returned it and borrowed money to get a better printer. I recently found out how I could have fixed my original printer and rue the day I got rid of it. Would I buy another Brother Copier, Yes I would. Just not the one I got. So upset.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Kathy, We regret to learn of your disappointment with our printer. I'd like to help with color quality and paper jams. Below are some links to to help improve the color quality and paper jams.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj995dw_us&faqid=faq00000259_031
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj995dw_us&faqid=faq00000495_060
Rated 4 out of 5 stars
Nice size. Easy to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this printer although it doesn't always stay connected wirelessly. It seems you have to turn it on/off when this happens and you usually reconnect. Other than that, no issues.
I would recommend this to a friendRated 3 out of 5 stars
Great quality prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more complicated to set up then I assumed it would be. I’m having trouble having consistent prints (sometimes it does double sided, other times it doesn’t) it also has messed up the way I print papers by flipping them so they go bottom up then reverse. If that make sense? When I go to staple I have to sort through it manually to make sure it’s all lined up the way it’s supposed to be. I’ve had a Kodak photo printer with none of these issues but it ate up my ink so I was hoping this would save cost. I haven’t made any more attempts to sort it out but I will.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it is but printing quality is not as good as my old epson, its also pretty noisy and shakes the unit it sits atop. But its a printer which prints so what more do you want?
I would recommend this to a friendRated 5 out of 5 stars
Worked well right out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had the printer a very long time to test the claim of "Ink for a Year," but it does work very well. I really love the double-sided print feature. It works quickly and quietly.
I would recommend this to a friendRated 5 out of 5 stars
Brother this is a great printer!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother printers are my favorite of all printers. I love the amount of ink supplied with it. The scan feature is so easy. You can make great copies also. Tje best.
I would recommend this to a friendRated 5 out of 5 stars
Great printer for home office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Easy to setup. Love the paper drawer instead of just a paper tray to load papers and it's nearly tucked away.
I would recommend this to a friendRated 5 out of 5 stars
Easy set up and great for Chromebooks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a good wireless printer in a house with multiple phones, windows machines, and chromebooks. This printer connected to all locally on the wifi with ease.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for 2 months. Set iup was relativley easy.. loading and drivers was not that intuitive. Printer works great. Ink levels are strong still. I like the oversized ink cartridges.
I would recommend this to a friendRated 5 out of 5 stars
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brother printerThis is my fourth printer from Best Buy. I keep trying different brands because after approximately one year they turned to crap out. So far so good with this one.
I would recommend this to a friendRated 4 out of 5 stars
Brother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well. Online setup instructions for Mac were a bit confusing. Paper tray does not hold a lot of paper, but fine for at-home printing.
I would recommend this to a friendRated 4 out of 5 stars
A lot of features for low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does a good job - has all multi-functions, and works seamlessly for double-sided printing. Replacement ink is expensive, but it is a very good option for light home use.
I would recommend this to a friendRated 4 out of 5 stars
Works great - paper tray is fiddly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s responsive and works well with iOS devices. Changing and adding paper is a bit last millennium but the print quality is fine. Will see in the next few months how it is for ink usage.
I would recommend this to a friendRated 5 out of 5 stars
Trouble free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Brother printers seem to be more reliable than HP or Epson. I get many more ink problems in the others.
I would recommend this to a friendRated 4 out of 5 stars
Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is pretty good for its money. I used to print documents come up pictures, and small projects. Ink price is comparable to other printers.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer for Home Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is more than adequate for home use and is a great all-in-one printer. Will be interested to see how long the printer ink tanks last.
I would recommend this to a friend- Cons mentioned:Paper jam
Rated 1 out of 5 stars
Looses WiFi and jams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a love-hate relationship with his printer. For the first six months it worked awesome no issues nothing just perfect. Then it kept getting paper jam after paper jam when there wasn’t any it doesn’t print double-sided anymore it jams when that function is set. But the main problem is that it keeps losing Wi-Fi signal and I keep having to type in the password over and over and over and still cannot find the net work tried WPS push button trade either net nothing. Nothing works then miraculously it’ll start working for a couple days. Then I have to print something in a hurry and again it won’t connect. It’s insanity I’ve been trying to return this since last August 2020 and no printers have been available with these features for similar pricing
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your Brother MFCJ995DW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Rated 5 out of 5 stars
Never let me down
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used my Brother's printer for everything I can think of and it hasn't let me down once!
I would recommend this to a friendRated 5 out of 5 stars
great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this printer on sale. Best buy I have gotten. Do not have to worry about ink and spending as much for cartridges as I did for the printer!
I would recommend this to a friend













