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Customer Ratings & Reviews

$38.29

Customer reviews

Rating 4.8 out of 5 stars with 180 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the LC401XLBK High-Yield Ink Cartridge for its excellent print quality, overall performance, and ease of use, including simple installation and instant printer recognition. While the cartridge is considered somewhat expensive, users seem to agree that the benefits outweigh the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 180 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College students would love the brother products I know I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised and expected. Pick up was easy and seamless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink works well. Love my Brother Printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Brother Printer & Ink for a few years. What can I say? It works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced ink cartridges are necessary evils for printers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't Use It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a neutral rating because I returned the Brother printer for which I had purchased the ink.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother LC401XLBK Ink. We appreciate your feedback. I understand you are planning to return the Brother Printer. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother ink cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother replacement black ink cartridge is the only one I will use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brother XL LC401

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first purchase of ink since I bought the Brother printer. Very expensive ink. Hopefully it does not run through the cartridge with only a few prints. Need to see how it works before I give a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's ink time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..easy to fill and load properly will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ink. No smears, Long lasting, fast delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -----------they work------------------------------

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback in regards to the LC401XLBK cartridge. If you need additional assistance please contact Brother Customer Service via our website. Brother

  • Rated 5 out of 5 stars

    Ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink cartridges. Do not last long. Came quickly. Good packaging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but way to expensive,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy another Brother printer ink cost more them the printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Expensive Ink. Very.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is genuine Brother ink, but it comes at a premium. A PREMIUM. I would recommend looking at different printers (other than Brother) because the total cost of ownership here is outrageous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, better price here than anywhere...works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Quality Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ink and easy to install. Fast service from Best Buy with free shipping . I will order more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    GENUINE BROTHER INK CARTRIDGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Brother ink cartridges are an excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good black printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, right price, hard to find this ink at the stores, so I was glad to find it at Best Buy. I will buy from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I purchased this item from Best Buy. The shipping is fast. Thank you so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a trip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long trip to get there. Very confusing traffic pattern for a first timer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lc410xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy printer that this ink goes with its out of stock at the moment don't know when be back in stock and I know people need this ink right now

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Brother LC401XLBKS. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.

      Unfortunately, the Brother LC401XLBKS is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.

      Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.

      https://www.brother-usa.com/products/LC401XLBKS

      Thank you for being a Brother customer. We appreciate your business. Brother