The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 102 reviews
Rated 4 out of 5 stars
Perfect for my desk
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with the quality of the printer and the ease that it comes out of sleep mode to print (vs my older hp model that had a sleep mode defect).
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 HP printers that were pure junk out of the box it was time to try a different brand. This one works way better than the HP's. I realize HP set a very low bar to surpass but we are happy with the purchase. And the ink is cheaper too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How come there is no book manual. I got one on my on my other brothers printer. I will not try to print out over 500 pages. A manual should come with every printer. Not very happy at all with this. To make me happy send me a manual.
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Brother International continually strives to improve the environmental impact of our business. Accordingly, environmental objectives and targets are an integral part of our business decision-making processes. In an effort to reduce use of natural resources and avoid waste, we have decided to eliminate printed manuals/user guides from many of our products. In place of printed documentation, we have opted for online versions which offer the customer the ability to electronically search for topics and if needed printed selected pages. Thank you for your feedback. I sincerely apologize for any inconvenience this issue may have caused you.
Below is the answer link to the Manuel for the Brother MFCJ1170DW.
Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1170DW
Rated 4 out of 5 stars
Great Printer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for home and easy install too! Wish it had come with usb cord
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this printer to replace an older HP ink just because of the Brother reputation and my past experience with my Brother laser jet printer. When the printer does connect over wireless and can be found as an air printer by my iphone it works great and print quality is good. But it takes multiple tries to get connected over wifi even using my macbook air sitting tight next to the printer, making it very frustrating to use.
Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1170DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1170DW
Rated 5 out of 5 stars
Brother Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prints fast and sharp. It says 28 characters remaining.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Brother MFC-J1170DW Wireless Color All-in-One Inkjet printer is a nice compact size. Everything you need in one compact printer product.
Unpacking the BROTHER was easy ... unlike other printing products that I recently acquired, this one had minimal packing and a lot less tape securing the printer inside the box with all of its styrofoam.
Setup was easy. Instructions were easy to read and understand. However, I really hate where the USB and ETHERNET cables connect .... inside the printer, under the scanning area, and the cable snake around inside the printer, before they exit out the back. Why didn't Brother just have connectors on the back or side of the printer instead of this elaborate, inconvenient, "inside the printer" connection. I ended up using wireless which is ok.
Downloading the Brother software from their "setup" site was easy, but it didn't work. Even though the correct printer model was selectable in the software, it never found it during setup. I ended up downloading this printer's software from Brother's usual site and it worked just fine, but I had already wasted about 20 minutes of my time using the nonfunctional software from their "setup" site, that was noted in their Setup Instructions inside the box.
After getting past the initial software issues, the printer seems to work real well wirelessly. Quick response between the laptop and printer. Quality is good, BUT I wish they had more settings on the "print quality", like an economic setting that most printers have nowadays. I didn't try the faxing capability due to no landline.
Overall, the BROTHER MFC J1170DW is a nice, inexpensive wireless printer. It will be interesting to see how long the printing cartridges last since there was no data on their or their "test" packaging.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely difficult to set up. This is not my first printer. I have been using hp. for years, but because of poor building quality & short life time ,& hp preventing use of refill cartridges I changed companies. This Brother printer is a nightmare & does not include set up info. Why does everyone assume that the person has a mobile phone. I also like them telling you to print out info I would if I had a printer
Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. I’m sorry to hear that you are having setup issues with the Brother MFCJ1170DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1170DW