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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Work Smart Series MFC-J895DW Wireless All-In-One Inkjet Printer's excellent print quality and speed, along with its ease of setup and use. Many appreciate its compact size and quiet operation, finding it a good value for the price. However, some users experienced challenges with wireless connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 117 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after returning a similar, older model Brother color printer, the MFC-J497DW. I'm really glad I opted to pay a little more because this printer is worth it. In a side-by-side comparison, the biggest improvement is the touch screen, which I didn't think would make that much of a difference, but it does. The single touch button option to type in my email address just to send a scan was unbearable. This printer sends a 7 page pdf without issue using the document feeder. The last bit was somewhat of a surprise to me as I didn't purchase this printer for photo printing. I used Canon photo paper and printed a 4x6 photo. The image is beautiful, true to color, and is very high quality. I wouldn't have been able to tell that it came from a personal printer and not a professional photo printer. Overall, very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    very good printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 1 month and works very well. Easy to set up. makes copies easily. Prints well from the computer. Colors look sharp. And prints very quickly! Is used mainly for home use, and some work use. Fits nicely on desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Good prints and wireless connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to connect wirelessly and it did so well. Setup was straightforward. The prints are good. The only drawback sonfar is that I can’t sign up for automatic ink replacement for some reason. Everything else is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Easy set up & quiet functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller footprint (it folds up into a box when not using the auto feed or paper catcher). High quality printing with auto duplex really saves paper. And so much quieter than my old HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    A Good Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pricing and shipping. Easy to install and set up. Was able to understand and use the features easily. Experience with printing, copying and scanning quality good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on Consumer Reports review and was glad I did. So far the scanning and printing function has been great. Make sure to buy black ink though at the same time as what they send you doesn't print many pages. While I have not printed pictures everything else looks great! My printer is easily found by Iphone, Ipad etc and zero issues printing to it. I wanted to change from HP as I was tired of the bloatware and so far Im happy I changed and went with Brother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for home use. And at a sale price. This is my second brother all in one and never had a problem. Printer is clea and the printer has multiple functions. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great, easy to set up, stops printing if it runs out of paper or an ink color, and restarts without duplicating a printed page.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. Easy to use. Prints very well and was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great value printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. Great value but going through ink faster than I wanted. Small cartridges so do your research to see if this printer is for you. Overall, great product, fits the space I have for it and the printing is clean and of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Prints both sides with no hassle. Setup was easy. I was surprised at the low price. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer -- Usual Brother quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Brother wireless printer. First one lasted almost 6 years -- ink issues. New model has smaller screen. Set up was straight-forward, but some default settings problematic. Good printing quality; has ink saving feature. Nice printer overall for features, performance, and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and efficient printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and decent quality. One of the best I found researching low printing costs. Only complaint is small size of paper tray.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost. Very good quality print. Not super fast, but it's fast enough. Very good printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer operates well in all respects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer –– both printed text and color images are good-to-excellent. My only hesitancy is that when using the factory settings the color images are less intense than I would like. I find that by manipulating the color controls I have been able to produce the intensity that I wish. With the HP printer that this printer replaced, the color of prints were almost perfectly matched to those on my computer screen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer great quality when printing, the only issue is having to make the adjustment in the settings to have pages printed the normal way(portrait) out of the box it prints landscape and its a little tricky getting switched. But other than that its a great printer and pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Another good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using printer made by Brother over 10 years. The value and quantity are both unbeatable. This one also lives up to its name. A friend and brother when I need a quick and good print.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 4 out of 5 stars

    Great Printer For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace another brand printer which if it were still available, would have been my choice. So far, I have had 4 episodes of where the printer has went offline requiring me to go through numerous steps to get it to print again. I also had to replace the black ink cartridge after a little over a month of very low amount of printing. If these two factors were better, I would have given it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Fast. Quiet. Efficient. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brother printer does everything as promised. Just like all all in one printers, it does not master any of them but does them all well. So far the item has been good on ink. The scanning function wireless function and copy function have worked flawlessly. The footprint of this item is relatively small In prices are good.

    I would recommend this to a friend
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