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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the excellent camera quality, ease of use, and reliable night vision of this indoor wireless home security system. Many appreciate the system's responsive motion detection and convenient features like temperature monitoring and a loud siren. However, some users mention occasional connectivity problems and concerns about app performance. A few also point out that some advertised features require a paid subscription.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,158 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Smile For the Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast installation. It has been prortecting my home since it was installed. It was even tested, when I authorized and gave access to contractors to do work inside the home. Video was clear and very detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this Canary. So I did the research and purchase one. It has a great camera and video with added features to control from your phone anywhere. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House sitter while away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit for security while away, as our 93yr old parent is alone at that time. We wan to be sure that she is safe, and the house is protected. It sometimes does not record a full event, but leaves a section out of the recording, even though we purchased the extended monthly plan. I have asked Canary about this.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Canary security system is amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install and connect to my WI-FI and also to my cellphone ! Amazing HD quality and it really keep me updated on all activities in my living room to make sure I feel safe for my family when I'm away I

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this product for about a month and I have to say, no complaints so far, everything working exactly as advertised, straight up no gimmicks. Will update in a few weeks hopefully it'll still be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a camera. Great Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than ARLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this security camera because of it's siren and air quality feature. I already have a home security camera inside and outside the house but it's 2yrs old and back then they never had any of these features. Another reason why I bought the Canary is because I can move the unit to any room especially in my sons playroom and use it as a baby monitor while he's playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like expected,would recommend for some security protection.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Thanks so much for the feedback Mike - we're glad you're with us :) CanaryCo

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit expensive but it does the job. Great picture at night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and audio quality are awesome. The wide angle lens of the camera captures my hole first floor of my house. The Canary app is easy to use and very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive Paper Weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the big selling points for this camera is that it doesn't require a monthly subscription...wrong. This camera does have some nice features, which is the only reason it gets two stars instead of one. You will find out during the set-up that many of the best features can only be accessed for $10/month. The main problem is that the company does not have customer support options. My camera randomly started going offline line a week after purchasing. Once turned into every few days, and now is every day. When it goes offline, the only way to get it back online is to disconnect the power and reboot. There is no way to reset/restart it remotely, which entirely defeats the purpose of home security when you are away. When you go to their website for help, you will find out that they do not accept returns, and do not offer phone support. You have the option to send an email or an online chat. Well, the chat instructions don't work, as they send you to a webpage loop that doesn't ever get you to the point of initiating a chat. Sending an email apparently isn't an option either, as they still haven't gotten back to me two weeks later. Their troubleshooting articles don't offer anything except unplug it and check your internet connection. Yes, there are probably some workaround options like purchasing a smart plug and disconnecting power remotely, but having purchased a battery backup to go with this system, I shouldn't have to rig up a workaround. Trying both a hardwired connect and wifi made no difference, and if it was a power outage issue, it would reset when restoring power and I wouldn't be typing this review right now. This is little more than a $150 paperweight, and this company should really rethink their customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All-in-one camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and get everything going. Once you get it setup it just takes care of itself by detecting when you leave the house and switching to away mode. The wide angle lense captures everything in HD.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works Great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year later it still works great. Very clear Pic and audio. Helps me monitor my basement. In today' s market I am sure you can get a less expensive camera that does the same thing

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Like the system. Great first time SECURITY system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Was nice to able to check room while away.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Thanks so much for the feedback guymalebi. Enjoy your Canary and feel free to reach out to us at [email protected] if you have any questions. We're glad you're with us :) CanaryCo

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great little camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this camera to watch over my apartment since I travel alot. nice to be able to watch everything in high def and know it's all safe. only complaint I have is the lack of being able to save footage locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. I highly recommend it. Great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep an eye on my kids when I am not home it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    close but no cigar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the watch live feature but the notifications are not consistent. Sometimes it works but most of the time there is no notification of activity. When out of town I can tell if my home is still there by checking my phone but it could be burglarized or worse without me knowing it. The activity is recorded but no notification is sent. Still a nice toy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super all-in -one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the use intended color and picture is right on

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed by the Quality and ease of installation of this Camera! The day and Night time ability to CLEARLY see is AMAZING!!! We are buying 2 MORE!

    I would recommend this to a friend