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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $215.00

Customer reviews

Rating 4.3 out of 5 stars with 120 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and performance for the price. Recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure just me or what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly it wasn't as straight forward to setup the WIFI as I thought it would be but after sometime I was able to configure it and the print quality was excellent. Problem for me was the connectivity. If I would leave the printer for a few day without printing, it would have a hard time connecting again. Kept throwing error that printer not found. I could see the IP on the printer screen but it just won't print via my laptop or iPhone. Once I reboot the printer, it would start printing and again if I leave the printer idle for a few days, it would repeat the above.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a hard time getting the printer hold the setting to print haven't been able to get the fax to work yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small face paced small business. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not be disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It prints fast and it’s everything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average printer with terrible display and user interface

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Fast printing. Easy to use to scan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box should say you need a degree in computer science to get this to connect and print.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good. No color though!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer! Pages come out in less that 5 seconds. If you need a color printer THIS IS NOT FIR YOU!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to work from home. Everything was going well until it ran out of paper. Now, no matter what I do, it says Drawer 1 has no paper when the drawer is fully loaded. I've exhausted myself trying to find a solution. Canon support is no help and neither is Best Buy. This thing broke in less than 30 days but Best Buy only has a 15 day return policy. I wish I knew this before buying. Done with Canon and Best Buy. I'm better off using Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Archaic and does not do auto duplex scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and set up is like its out of the 90's. Does not do auto duplex scanning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great printer but horrible scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black & white printer works great! The scanner function was impossible to setup compared to my my many HP printers. There's not even a usb port!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven I bought the extended warranty, as the paper feeder didn't work from day one. I know it's cheap, but it's not worth the hassle. Pick a different machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Took 2 different people from Geek Squad to get it to work. I was not aware that it would only print in black and white. I did tell the associate what I wanted to use it for. Will not be buying anything from Best Buy for a long time if ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality isn't great, even at 600 dpi, but I'm willing to trade that for the ability to copy and scan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very stressful to set up, the paper tray is also not hidden which makes it look ugly. I would recommend getting a brother instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer didn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this item to work, even with 3 hours of geek squad help. The printer was returned to the store in Johnston, pa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for me and I'm going to return it. The toner doesn't last long and runs out quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this TWICE and no longer works!! First it printed blank (yes, it had ink/toner) then the screen went blank and does NOTHING!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too complicated set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so difficult to set up that I had to return it. It kept asking for an encryption key, but would not accept it after multiple attempts. It also would not connect with my mac, no matter what I did. Even though it connected to my wifi, it still would not work with the mac The setup guide was extremely confusing.

    No, I would not recommend this to a friend
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