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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,845 reviews
  • Cons mentioned:
    Scanning

    Rated 2 out of 5 stars

    Not a good option if you ever want to scan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing is great. The scanning and setup is terrible and I would not buy this again. The ONLY way I was able to get scanning to work is via their app that I then save to a cloud drive. Their downloaded software and everything else I tried did not work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer with conditions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operated and noisy. Works well otherwise, but isn't user friendly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    prints ok, but was not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    also it is not a fast printer and is very noisy. was not impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Ink is expensive but i expected that anyways but with Black friday price i did get a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good pnter but NO WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but if you want to connect it to your WiFi, you must order the WiFi add-on card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great printer so far. little bit of a learning curve on retaining settings for paper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know the accurate memory size. But, When I want to print out big file - more than 30 pages pdf file, it doesn't print whole pages out. I think there is limitation of the memory. And this machine doesn't offer multi-pages scanning. When I bought this, it doesn't matter to me, but, now it is very uncomfortable to scan multi-pages documents.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 2 out of 5 stars

    Scan to email setup nightmare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do my homework before purchasing this...prints nice and all, but the scanning to email is an absolute nightmare to setup which echo's MANY review posts. Not sure why they make it so difficult but I gave up essentially rendering scanning to my email worthless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for hone office It was on sale So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Color Laser for the Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great color laser for the price (I got it at 50% off as a Deal of the Day before Christmas). Not the easiest to set up and use. Basic printing is okay, but setting up the scanner is probably the hardest thing I have ever hooked up to my computer (and I consider myself pretty nerdy). Definitely not as easy to set up as HP printers are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the unit...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are enjoying it. The black ink seems to have faded and we have only done less than 100 copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color but a little complicated to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very knowledgeable computer wise, but I had to get the Geek Squad to get it set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. Emailing scans was difficult to set up but Canon support helped get the problem resolved. We used the autofeed function to scan and archive old bills and documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great copier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great from Best Buy. Wish we could say the same for the customer service at Cannon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I purchased this Canon laser printer rather than my last HP office inkjet that died within a month of purchase. No more ink cartridges drying out or having to clean the print heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son's apartment for college. Easy setup on mac and even though its pretty big, it fit nicely in the spot that we needed. Easy to use for prints, copies and scans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO FAX CAPABILITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Canon Printer says "All-In-One" Laser Printer. That phrase always meant it included fax capability. Well, this one didn't so I sent it back for one that has fax abilities and that was the Canon MF743. I use a fax quite often to communicate with my doctors, hospitals, and everything in between.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more printer than I needed. But the value could be passed up. I do suggest getting help when removing it from the box, and setting it up. It is heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. No problems with it. Little bit of trouble with set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Building inspector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer easy to use print quality is and fast love the email features great

    I would recommend this to a friend