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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,845 reviews
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tough to learn all the features but so far so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scanner Is A Mess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this printer! I bought it for home use in my home office and also for my children's projects. The printer at first was very streaked, wasted a lot of ink to fix. The scanner was the dealbreaker - although the Canon siteblog indicates the step-by-step to change settings to allow a multi-page document to scan to 1 PDF document, the options do not exist in the scan utility. I downloaded then removed and re-downloaded their drivers and software to no avail! The printer also keeps saying the paper tray is empty when it is not. Had it for 2 weeks and I am done with this mess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. But hard to configure with multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer! So glad I purchased this and I have the satisfaction knowing my bestbuy warranty is there if I need it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set-up problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems getting scan to E-mail work, I don’t have time to constantly mess with something to get A feature to work but that is one of the features I bought it for. I can scan to my laptop and then email but not scan to E-mail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What we needed for home office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a capable laser printer for home office use. No issues at all, and the WiFi print works seamlessly with Apple Air printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price function. Perfect operation. Best purchase I’ve made they brought it to me . Right to my vehicle. Quality customer service super.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a great product but difficult to setup scanner email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I use it wirelessly, and had no problems connecting to both my windows and apple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small business

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and the "print from phone" option was so easy as well. It's nice to see something on your phone and to just print it right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon color laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. Photo quality is excellent it is easy to operate. I would recommend this laser printer for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon MF642CDW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a college dorm room. This one does it all, being used by most people on the hallway. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer I Devy enjoy this purchase It was worth the money for this printer it does everything I need to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer , scanner , fax . It is great and good price

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointing machine.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copier function is very slow. The machine is extremely noisy. And don’t even try to print pictures with it. I expected better from Canon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not for printing photos. Kind of noisy after printing. Haven’t had it long, so no complaints other than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Canon Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this product. The printer has been way better than my old HP Color Laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon is better than HP IMHO

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer. Priced right when on sale! Just okay when at regular price. Wish the cartridges were a tad less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a home printer during Covid has been great. I can easily print from my phone and scan documents to multiple devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Junk. Stopped working after a few months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Canon Laser printer, third Canon product to fail in a row. I've owned many Canon products over the years and at one point, would have called myself a bit of a fan. No more. This product is junk. Less than 50 pages in, it started with an error code. There is some sort of paper path/loading tray or scanner initialization error that is apparently very common with Canon. Website was no help. Gave a phone number. After going down the beautiful rabbit hole of Canon phone support, inevitably get a message telling me this product does not exist or they don't have support for it. Given the quality of the product and the company, not surprising. I'm done trying with these guys. Looking at their financials.....you've been warned. STAY AWAY FROM ALL CANON PRODUCTS!!!!!!

    No, I would not recommend this to a friend