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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,845 reviews
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's like being equipped at an office. Lots of bells and whistles for the price! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and dependable operation. Big enough for everything I need. Would definitely recommend this copier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a glorified printer that doesn't print much. I thought I could use it for big job printing. It doesn't like heavy paper and I'm already having a problem with it. Had to shut down so it can reset itself to work right three times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice solid printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, unable to find anywhere else. BestBuy was there only one had for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and had all the features we were looking for except duplex scanning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sketchy at Times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was challenging. The out-of-paper light came on and stopped printing. I had to youtube the solution as Best Buy support tried to help. I bought additional support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Laser jet printer that I have owned. I have to say I am very impressed and would also purchase a laser jet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from an inkjet to laser printer at my small office. After unpacking the printer and setting it up, it printed 2 pages beautifully, and then stopped. It would not recognize that paper was in the paper tray. I tried all kinds of adjustments and even worked with my IT person (who is very knowledgeable), but to no avail. I returned the printer and received prompt refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Happy with purchase. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not keep an IP address and keeps cycling through them until it gets to one that cannot be verified. Sadly, Canon "support" is useless. You need level 2 assistance, then call back and they say no, level 1 can help and then they tell you to contact your ISP. Really? Not worth it. So over this printer already and have printed exactly 8 documents. Sadly, we are beyond the return date as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever. Orks perfectly not hard t setup and works great for our office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good economical laser printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself is pretty good except the touch pad doesn't seem to be aligned properly. For example to push the "home" button I have to press on the top left order just outside the button image. Other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is exactly what I needed, perfect for Church Work and home Office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but needs special adapter for legal documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Canon printer with colorful laser rays

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. The color reproduction is fantastic and it was a gift to me which is truly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a failing HP. This has worked well and the software is considerably better than a comparable HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer with AirPrint works well and I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how quickly and quietly it prints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially liked the patience of the Geek Sqaud employee who hooked the printer up and taught me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Dead end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a nice product at first. Since no instructions were included, it took many hours to get it to communicate via WiFi. The print quality of the ten pages we got out of it was excellent. It worked for 19 days. Then it wouldn't communicate anymore. Either Cannon's printer can't handle WiFi, or Cannon's printer driver can't handle WiFi. Best Buy told us they only warrant printers for 15 days, so there you have it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good for small business and family use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought about a month- good for small business and family use. With 3 year warranty, safe mind.

    I would recommend this to a friend