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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,845 reviews
  • Rated 5 out of 5 stars

    Great so far!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Screen has too many “things” on it. I need about 3 of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small office printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does its job well and in a small footprint for the capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer but very large and heavy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item as it was too large for my home office area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! One of the best decisions Ive made this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, WiFi printing is awesome. I use it at home, just heavyweight .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job very well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the entire printer and all that it does...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t know what the toe is all about

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer on sale, it was $100 off so it is normally a $350 printer. I bought it because of the great reviews but honestly just had a horrible experience to the point that I had to return it. I looked at the details on Best Buy an because it has printing and scanning I bought it because I’ve been working from home and often need to print and scan. On the Best Buy specifications it stated that it prints on both sides without having to turn the page, so I assumed it also scanned double-sided. It does not. There is no option for double-sided scanning. I previously had a much cheaper HP printer that had double-sided scanning even though I did have to turn the page. I googled it after buying it and it does have it somewhere I believe on the Canon website that it does not have double-sided scanning but I believe that is something that should be in the Best Buy description as well. I was so excited to buy the printer and I was never able to get the wireless connection to work. I watched the Canon tutorials, there was no assistance with possible errors. I couldn’t get the driver to work. The only reason I was able to get the printer to work was because I have a Cricut and was able to use the wired connection (printer does not come with cable for wired connection). Honestly this printer had a lot of potential and I was ultimately disappointed every step of the way. It was my mistake for not going directly on the Canon website to get the full detail, but I feel like the specifications on the Best Buy page should have had more detail with regards to the scanning as it is promoted as an all-in-one printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reliable, and a good investment for your money...

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I’m sure its fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could use it plugged into my computer because my wifi is awful, but I still can’t figure it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with low price and excellent performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon all in one laser printers are great. I would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK all in one, but broken on arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this printer, but it kept going into an error state. When plugged in it would reach an error state and force a power cycle. Reviewed error and they wanted to send a technician out to replace the logic board. I hadn't owned this product more than a week. As a printer, it seemed to do what I was requesting of it, however, I find that I have better luck with other brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality prints, scans, copies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used all the functions yet, but what I have used works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer for our church. We really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it but i am having trouble connecting it to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around printer. Very happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star no issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer, working with Apple bonjour to wirelessly print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The output quality is good. It is heavy so don't plan to move it around.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this printer after less than a month of use. At first, everything was fine. About 3 weeks in though, when printing, the printer started making loud screeching sounds. Exchanged and went with a Brother printer and so far so good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfills the needs of daily work for a small business

    I would recommend this to a friend